I think you don't need to set the multiple copies of the notification rules. You just need to create the groups or admin groups and then set INCIDENT rules based on those group and make it enterprise level. Any other user can subscribe that incident rule and alerts for those rules.
Setup->Incident-> Incident rules -> Action ->email->subscribe me or subscribe administrator.
Suppose I have Red, Blue, and Green development teams, plus the Operations team.
I recognize that one approach would be:
- Create a Red incident rule, which includes only targets of interest to the Red team
- Create a Blue incident rule, which is just like Red but includes only targets of interest to the Blue team
- Create a Green incident rule, which is just like Red or Blue but includes only targets of interest to the Green team
- Create an Operations incident rule, which is just like the above but includes only targets of interest to the Operations team
and tell the Red team to subscribe to the Red incident rule, etc.
I think this is what you are suggesting. But to do this, I have created (and must maintain) multiple rules which are clones of each other, except for the targets they apply to.
I would much rather have one incident rule, that everyone can subscribe to, but notifies each only for the targets that we have somehow associated to each administrator.
Is this something that can be done? Or is it wishful thinking?
i think this is a wishful thinking at this point of time or I may not know of about how to do this. But IMO this is the right way to go because in this case you can mange all the incident rules differently. what if your Red team wants different conditions or escalation level on the rules than your blue team? id you have only one incident ruleset for all the targets,you cannot fulfill your needs.Also, its not difficult to do either.
You can also trained the users so they can set their own private rules and you don't need to worry then.