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0 Replies Latest reply: Oct 7, 2013 10:55 PM by Vannu RSS

TRX hit wrong account for copied RMA, but not manully entered RMA

Vannu Newbie
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Hello,

 

We have perform standard SO till closed with transaction type - header--> Standard and Line --> Missleneous shipment.

for example SO - 123456 and line #1.1, after invoiced the account hit to NV_CUST_ACCOUNT (which is  same as Receivableaccount in Missleneous shipment trx type)

 

then we have copied above order(line level) with transaction type - Heder --> Return and Line --> Sales tax credit

here, after invoiced an account hit to CM_CUST_ACCOUNT which is not correct it should hit to "Transaction invoice External" account ("Transaction invoice External" is receivable trx type in "Sales tax credit" transaction type)

 

however, when we performed Manually entered Returned order with  transaction type - Heder --> Return and Line --> Sales tax credit

Here, after invoiced an account hit to "Transaction invoice External" which is correct.

 

Manually entered order hit correct account after invoinced why not Copied order?

 

Please let me know, how to resolve this.

 

Thanks

Vannu

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