1 Reply Latest reply: Oct 11, 2013 8:00 AM by User315731 RSS

    When creating a return by copying an order tax and charges are not defaulting?

    user3898545


      Hi,

      I have created a Return by copying sales order. But tax and charges are not defaulted from original sales order. Please note unit selling price is 0 for this item. I am using 11.5.10.2 version.

       

      Sales Order: 143674

      Item: UT1

      Quantity: 2

      unit selling price: $0

      Tax: $0

      Charges: $0

      Calculated price flag: Freeze Price

       

       

       

      But Return created as follows by using copy.

       

      Return Order: 6678

      Item: UT1

      Quantity: -2

      unit selling price: $0

      Tax: -$5

      Charges: -$20

      Calculated price flag: Partial Price

       

       

      Your help will be highly appreciated.