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1 Reply Latest reply: Oct 11, 2013 6:00 AM by User315731 RSS

When creating a return by copying an order tax and charges are not defaulting?

user3898545 Newbie
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Hi,

I have created a Return by copying sales order. But tax and charges are not defaulted from original sales order. Please note unit selling price is 0 for this item. I am using 11.5.10.2 version.

 

Sales Order: 143674

Item: UT1

Quantity: 2

unit selling price: $0

Tax: $0

Charges: $0

Calculated price flag: Freeze Price

 

 

 

But Return created as follows by using copy.

 

Return Order: 6678

Item: UT1

Quantity: -2

unit selling price: $0

Tax: -$5

Charges: -$20

Calculated price flag: Partial Price

 

 

Your help will be highly appreciated.

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