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Welcome to the world of Oracle Forums!!
"Closed" is the final transition status in any sales order type.
you cannot alter it to cancelled.
Many thanks for the warm welcome.
I'm thinking the only course of action I have for future, is to make the items stockable/transactable/returnable such that an RMA can be performed if added in error.
We can put a large qty into stock at zero value.
Thanks for your help in any case.
Yes, this is a good work around.