0 Replies Latest reply on Oct 28, 2013 1:17 PM by 6f1e6a7a-0a22-4b08-9b7d-9b83ebde0874

    Receiving RMA - instance is expired in the Installed Base

    6f1e6a7a-0a22-4b08-9b7d-9b83ebde0874

      hi,

       

      I opened DR for existing instance in the installed base - the instance has no expiration date.

      when receiving the item (receive RMA) the instance is immediately turns to status expired in the installed base.

       

      It happens only for items that are Lot control and there is no expiration date for the Lot.

       

      So my Q is: why the status turns to expired?

       

       

      Thanks!!!