7 Replies Latest reply: Oct 25, 2013 9:36 AM by Dan A RSS

    Internal Server Error while accessing login page.

    Bhavi Savla

      Hi,

      We have recently upgraded our database from 9.2.0.8 to 11.2.0.3 on AIX 6.1 platform (EBS version 11.5.10.2). We are not able to get the login page and receiving Internal Server Error on the login page without any error messages.

       

      On checking we have found following errors in mod_jserv.log:

       

      [25/10/2013 05:53:42:935] (ERROR) ajp12: Servlet Error: java.lang.NoClassDefFoundError: oracle/apps/fnd/sso/SessionMgr: oracle/apps/fnd/sso/SessionMgr

      [25/10/2013 05:53:42:935] (ERROR) an error returned handling request via protocol "ajpv12"

      [25/10/2013 05:53:42:935] (INFO) balance: continuing to ibmapptest:16070

      [25/10/2013 05:53:42:935] (ERROR) balance: 12386336 internal servlet error in server ibmapptest:16070

      [25/10/2013 05:53:42:935] (ERROR) an error returned handling request via protocol "balance"

       

      We tried clearing the cache directories and bounced Apache but that dint help.

       

      Why would we be receving this error and how to resolve it?