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2 Replies Latest reply: Oct 25, 2013 12:27 PM by user479173 RSS

iDocumaker - Difference in variable contents in "preview" and "edit" options

user479173 Newbie
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Hi Experts,

 

We work on iDocumaker v3.2 and facing a strange issue.

 

1) We have FORM level overflow for a letter which is triggered more than once based on Co-owner information coming in XML; this is a repeating block.

2) Assuming, A, B, C are primary owner and respective co-owners on a policy, my letter is printing 3 times, with A, B, C's address.

3) I use KICKTOWIP, to send the transaction in WIP Queue, from where I pull it from iDocumaker.

4) When I do a preview of the transaction in WIP Search, I am able to see the letters in order , A , B, C

5) When I click on Edit button, I still can see the same FORM, say LETTER occurring thrice, for A, B, C

6) However, when I click on "Work on Forms" ; all three images/FORMS are initialised with A's data ONLY.. there is no B or C data in subsequent images.

 

Can someone help me out with this mess?

We use IDS v3.2 and SQL 2008 as database.

 

Thanks,

Pradip Kumar

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