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Siebel crm issue on win 7

user4601958Oct 26 2013

Oracle siebel crm version 8.1 crashing in ie 8 windows 7 32 bit...issue I am facing is..now error details shows application crash
Fault is siebelax_HI_client_20448.dll,I can see also message your current ie version and high interactivity framework doesn't match

First we logged into pc admin account installed siebel and checked and applcn works fine,site is added in trusted sites too.

When I login using my domain account I face this issue.We then uninstalled siebel..gave my account admin privileges and installed application but still issue persists..but from pc administrator account it works fine

Comments

843829
Are you by any chance running on a dual processor machine? If you are, you might be running with -server (this is the new ergonomic change in Tiger), and with a larger default heap size. The best way to check this is to run
java -showversion myClass
A new feature in Java5 was to determine if the machine was better off using -server instead of -client (>2cpu, >2gb of memory). If that was true then -server is used and certain GC tuning parameters are specified. If the VM detects you are on a "Server Class" machine, than by default 1/4 of your memory is used as maximum heap up to a maximum of 1gb. So its possible that's what you are hitting.
843829
You are right, this may be the problem.

Is there a way to change the default behavior or do I always set -server/-client manually to make shure my favorite java vm gets started?
843829
You can continue to use the server VM if you wish, but just remember to specify minimum and maximum heap sizes with -Xms and -Xmx.
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Post Details

Locked on Nov 23 2013
Added on Oct 26 2013
#crm, #install-upgrade-manage, #windows
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