2 Replies Latest reply on Nov 4, 2013 4:42 PM by Celvin Kattookaran

    Setting up Customized messages when users try to access workspace and when the hyperion services are down




      We are looking if the following is possible at all --


      1. Hyperion Services are down / in process of getting down.

      2. One of the user tries to access workspace just when the services are getting down, but he gets random error message like - "Error executing file - Invalid Argument" etc

      3. User raises a ticket that he is getting issues while accessing workspace.


      To avoid this -


      We want to set up a customized message which should be displayed to the user as soon as the user accesses workspace showing that the Hyperion services are down and it would take 10 - 15 mins for the services to come up again.


      Is there any way we can do this?


      Any help will be highly appreciated.