We have a planning app (v 220.127.116.11) and one user told me he entered some data into supporting detail for one cell. After he save it and the cell data became 0. And he could not edit that cell anymore. Tried to editing supporting edit for that cell brought back a blank page. I tried that cell and although the data is 0 and I could not update supporting detail either. It just brings a blank page for supporting detail. User can still enter and edit supporting details for other cells. I can think of a couple things to do:
1. Check the relational db and delete the supporting detail for that cell.
2. Restart Planning services to see if that fixes it.
But before I do that, I want to know if anyone of you encounter the same thing or not. And is there any other way to fix that.