1 Reply Latest reply: Nov 8, 2013 4:21 AM by Dietmar Aust RSS

    APEX 4.2.2 / Incident tracking / Assign somebody to a ticket

    Dietmar Aust

      Hi guys,


      I want to assign a ticket to an assignee. The way it works is rather to assign a ticket to a group of which the assignee is a member of.


      Unfortunately I can see the tables eba_intrack_group and eba_intrack_user_group but I cannot find the screens in the application to manipulate them. Did I overlook them?


      When I insert the values manually into these tables, the application works fine.