I want to assign a ticket to an assignee. The way it works is rather to assign a ticket to a group of which the assignee is a member of.
Unfortunately I can see the tables eba_intrack_group and eba_intrack_user_group but I cannot find the screens in the application to manipulate them. Did I overlook them?
When I insert the values manually into these tables, the application works fine.
one more thing ... assignees cannot be edited as it seems.