1 Reply Latest reply on Dec 2, 2013 10:44 PM by Hussein Sawwan-Oracle

    Not able to login to R12 through Internet Explorer, but Firefox worked

    Praveen Rao T

      All,

       

      Recently there was an Java upgrade from 1.6.1.7 to 1.7.0_17 on R12.1.3 Production server. We have removed earlier version of Java and accessed the applications, so the copy of the server version has been downloaded in our machines and the forms were loaded successfully. After that we are facing lot of issues on accessing the applications through internet explorer version 8 or 9. We are able to access the applications through mozilla firefox without any issues. Below errors occurred on Internet explorer.

       

      1. Login page opened without any issues on internet explorer.

      2. After username and password supplied and on the next page below error message shown.

       

      <PRE>Oracle error 1403: java.sql.SQLException: ORA-01403: no data found ORA-06512: at line 1 has been detected in FND_SESSION_MANAGEMENT.CHECK_SESSION. Your session is no longer valid. </PRE>

      Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details.

       

      3. I have removed the cookies,. Cache, temp Internet files, Temp Windows files and re logged into the applications. After the login page, this time below error message occurred.

       

      Unable to Authenticate

       

      Can someone advise if you know this error.

       

      Thanks,

      Praveen