9 Replies Latest reply: Mar 25, 2014 5:57 PM by 1889138 RSS

    version 4 bug with 'reset password'

    Vin Steele

      I am using SQL Developer 4. When I right-click a closed connection, the "Reset Password" option is greyed out. Once I open the connection, the "Reset Password" option is available. This is a problem when my password for that connection has already expired, so I cannot open the connection to reset it. I end up asking the DBAs to reset it, rather than doing it myself. This was not the case with SQL Developer 3.2.

        • 1. Re: version 4 bug with 'reset password'
          John McGinnis-Oracle

          In order to use the Reset Password option on a disconnected connection, you must configure the Oracle Client settings in the Preferences (Under the Database->Advanced page).

           

          In previous releases, SQL Developer attempted to automatically detect the client. In 4.0, we require the client to be explicitly specified. Once that is done, the Reset Password option should be enabled.

           

          - John

          SQL Developer Team

          • 2. Re: version 4 bug with 'reset password'
            Vin Steele

            Thank you for your quick reply. I have followed your instructions and restarted SQL Developer, but I am still seeing the "reset password" option as grayed out. 

            Perhaps I am not specifying the correct directory. I am using the Oracle Instant Client, which I installed in a directory C:/Program Files/Oracle. The program created a subdirectory: "Inventory". within "Inventory" there are "ContentsXML", "logs", and "oui". I created "Network/admin" within inventory for my TNSNAMES.ORA file. I have specified each of these directories in turn, for example "Instant Client: file:/C:/Program Files/Oracle/" in the Database-> Advanced window, and checked the "Use Oracle Client" box. The system has requested that I restart SQL Developer, which I have done, but I am still seeing the option as "grayed out"

             

            Any further help in resolving this issue would be appreciated.

            • 3. Re: version 4 bug with 'reset password'
              user1701808

              Same problem here...

               

              Added the instant client to the advanced setting but still not able to reset the password, which has been expired. Because of expired i am not able to log in to change it, so in the moment it is not possible for me to log in....

               

              Any other ideas what to do?

               

              Thanks in advance

              • 4. Re: version 4 bug with 'reset password'
                Jeff Smith Sqldev Pm-Oracle

                Where did you install your Instant Client, and what path did you specify in the preferences?

                 

                Also, confirm that the directory, as entered, is also in your OS Path...assuming you're on Windows.

                 

                For example, I have:

                C:\Program Files\Oracle\11203_x64_InstantClient\

                 

                Note I'm running with the 64 bit JDK - so if you're on 32 bit, make sure you have a 32 bit JDK.

                 

                That directory is also listed in my OS Path, so the libraries are able to be loaded when SQL Developer attempts a connection. Note: we can only parse and read the FIRST entry on the path, so you may get a warning message after selecting your directory.

                • 5. Re: version 4 bug with 'reset password'
                  user1701808

                  Hi Jeff,

                   

                  thanks for your answer.

                   

                  With your help i have successfully enabled the password reset button. I missed the part with the OS Path, so here in detail the steps:

                  1. Downloaded and extracted the instant client matching to the oracle server version

                  2. In SQLDeveloper Preferences --> Database --> Extended (not sure if this is correct, i have the german translation)

                       User Oracle Client: Checked

                       Path: Instant Client: file:/H:/Portable/instantclient_11_2/

                  3. In windows system configure the environment variables, add the instant client directory to the path variable, in my case:H:\Portable\instantclient_11_2;

                  4. I have had another problem with the language settings, so i added a variable NLS_LANG=GERMAN_GERMANY.AL32UTF8

                   

                  Merry christmas from Germany

                  Michael

                  • 6. Re: version 4 bug with 'reset password'
                    Vin Steele

                    I have followed your instructions, making sure the instant client was in my PATH variable (at the beginning), setting the preference in my Database-> Advanced preferences, but the "Reset Password" option is still greyed out until I have opened the connection.

                    I am using Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production.

                    I am using the 64bit JDK.

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                    sqldev.debugfalse
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                    sun.boot.library.pathC:\Program Files\Java\jdk1.7.0_40\jre\bin
                    sun.cpu.endianlittle
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                    sun.management.compilerHotSpot 64-Bit Tiered Compilers
                    sun.os.patch.levelService Pack 1
                    svnkit.sax.useDefaulttrue
                    tool.user.confC:\Users\vins\AppData\Roaming\sqldeveloper\1.0.0.0.0\sqldeveloper.conf
                    user.confC:\Users\vins\AppData\Roaming\sqldeveloper\1.0.0.0.0\product.conf
                    user.countryUS
                    user.dirC:\Program Files (x86)\sqldeveloper4\sqldeveloper\sqldeveloper\bin
                    user.homeC:\Users\vins
                    user.languageen
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                    • 7. Re: version 4 bug with 'reset password'
                      ecf73416-d92a-42c8-8722-196a6550d8f6

                      I have the same problem and I have the use OCI/Thick driver checked.  I've done the pathing and everything I believe to be correct.  Running the client test also yields a success.

                       

                      Testing the Oracle Home located at C:\Oracle\product\11.2.0\client_64bit

                      Testing client directory ... OK

                      Testing loading Oracle JDBC driver ... OK

                      Testing checking Oracle JDBC driver version ... OK

                        Driver version: 11.2.0.3.0

                      Testing testing native OCI library load ... OK

                      Success!

                       

                      When I go into the About Oracle SQL Developer About > Properties I see that sqldeveloper.oci.available is false though.  I'm not sure why it's still displaying false when it's enabled.  The reset password is displayed after I log into a database though, but that defeats the purpose of want to use it for.

                       

                      Thanks,

                      Tai

                      • 8. Re: version 4 bug with 'reset password'
                        Jeff Smith Sqldev Pm-Oracle

                        Where did you install the Instant Client to, what directory did you add to the path, is it 32 or 64 bit, and what version of the client?