I have a brand new Server 2008 R2, Java JDK and now and trying to setup the new database per the install guide. When I enter the database name, password, address, port, and SID and click Next I get the error in the subject. I have setup a loopback adapter on a different subnet than the main network and updated the host file to refelect the loopback then rebooted. When I run dbsetup I get the same error. I need some guidance on this as I am not too familiar with Oracle but need to get this installed. My end goal is to have Contract Management v14.0 installed.
Thank you in advance.
Your software licenses you purchased from Oracle have a CSI number, so if you don't know this, you may want to talk to those who purchased the software licenses. Also, you will need to register yourself with an Oracle single sign on account. Last, there are some steps to formally identify who in your organization is allowed to submit service requests (SR) with Oracle.
If you haven't gone through these steps yet, you may want to look through the registration FAQs.
Some questions in order to clarify your issue:
1- Are you running the dbsetup.bat tool on the same machine where the database instance is installed?
2- What values are you inputting within the dbsetup tool's following fields?
Database Host Address:
Most likely there is a network/connection issue with your server and the db server.
Ill start with the first item which is, this is the very first db in the organization. There is not existing anything. I am literally starting from scratch. When I followed the install guide the first step in the prerequisites was to install Java JDK, which I have done. I then set the JAVA_HOME value, which is done. The next step was to run dbsetup.bat, that is where I get the error. There is no existing installs anywhere, this is the very first.
The values I am using is:
The password and computername are private. Thank you for your reply.
Hi, If this is really an start from scratch, you will need to install first Oracle XE for using with CM. Please refer to our following km doc: How to Manually Install Oracle XE for use with Contract Management 13 [VIDEO] (Doc ID 913909.1) Best regards, Matías