4 Replies Latest reply: Jan 30, 2014 9:04 PM by Rahul-EM RSS

EM Jobs Service is down (fatal).  Reason - "Reason for delay could not be determined"

6dffddcf-d5b5-4f6c-9841-de0b190748a2 Newbie
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Hi all -

 

I'm having a problem with my em jobs service.  It's listed as down.  Severity is "Fatal".   For the incident creation DATE it has the following:

 

"Reason for delay could not be established."

 

Note that it's the DATE column where it ways that the reason could not be established.    Under "message" it has Dec 28, 2013 8:46:29 PM. 

 

Target Name

Target Type

Severity

Message

Incident Creation Date

Incident Last updated Date

Escalation Level

EM Jobs Service

EM Service

 

Dec 28, 2013 8:46:29 PM

Reason for delay could not be established.

Jan 27, 2014 7:48:44 PM

None

 

Does anyone have any clue as to why this is happening and/or how to fix it?

 

Thanks,

Tom

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