1 Reply Latest reply on Feb 28, 2014 10:02 PM by Clarina-Oracle

    e-mailed PO blocked by recipient's system

    user10527160

      We have an issue where an order which contained a PDF file (the order) and a zip file that contains three spreadsheets is being blocked by the recipient's e-mail server because of the attachments (probably the zip file).  The notification is marked in the WF_NOTIFICATION table with a status of CLOSED and a mail_status of SENT, just like a successful transmittal.  The problem is that the workflow mailer keeps on trying to send the notice to the vendor, with a resulting failure notice being generated each time.  We have contacted the vendor, but they have not turned off their blocker.  Is there a way to stop the notice from being sent?