3 Replies Latest reply on Apr 20, 2014 9:49 PM by Krish Kay-Oracle

    Error on opening HFM

    1020466

      Hi,

       

      I am get error when i try opening my workspace to login into the HFM application.The error that pops up when the new window which should be used to enter my ID and password to login into the workspace is as below.

       

       

      _execScript:: Error executing file

      '/js/com/hyperion/bpm/web/prefs/pref.js'

      Error::could not complete the operation due to error 80020101.

       

      Kindly provide an input to solve the recurring issue.

        • 1. Re: Error on opening HFM
          SH_INT

          Please re-post in Financial Consolidation forum

          • 2. Re: Error on opening HFM
            Krish Kay-Oracle

            Hi,


            Not sure if this is a universal issue to your user community or a user specific? And does this issue persist when opening HFM using thick client as well?

            You may want to try below action on Internet Explore as it may be caused by Internet Explore.

            -Open Internet Explorer.
            - Navigate to Internet Explorer options.
            - In the Internet Options dialog box, select the General tab, and then in the Temporary Internet Files topic,
            - In the Settings dialog box, in the Check for newer versions of stored pages topic, select Every visit to the page.
            - Retest the issue.

            Also make sure that IE is tweaked for Hyperion Modules to work as expected in IE.

             

            Thanks!

            • 3. Re: Error on opening HFM
              Krish Kay-Oracle

              Just curious to know if the issue has been fixed or still exists ?