7 Replies Latest reply on Aug 8, 2014 2:47 PM by Geeky Nerdman

    Excel File won't open unless Smartview is Disabled

    jcarrier

      Hi,

       

      I'm having a very strange issue: we have an excel file that won't open.  Excel just freezes up, and then when you go to restart the program is opens but you can't interact with anything.  The formula bar keeps flashing as well.  Ultimately you have to use the task manager to kill excel to get out of it.  What's strange is that when you disable the Smartview add-in, it works great.  The file opens without any issue.  This file doesn't contain any smartview retrieves, so I'm not sure why Smartview would be an issue.  Has anyone had a similar experience or know of a solution?  Any info would be appreciated.  Thanks.

       

      - Jeff