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we aren't able to access SGD from an external network. From internal network users are able to connect properly
The only error message we obtain after introducing user's login and password is:
"Cannot connect to the SGD Client on port port:number"
where port_number varies (from 1.xx to 5x.xxx)
The OSGD version is 5.0.
We would really appreciate any help,
many thanks in advance,