3 Replies Latest reply: May 29, 2014 3:14 AM by 1025476 RSS

    OSGD 5.0: Cannot connect to the SGD client

    1025476

      Hi All,

       

      we aren't able to access SGD from an external network. From internal network users are able to connect properly

      The only error message we obtain after introducing user's login and password is:

      "Cannot connect to the SGD Client on port port:number"

      where port_number varies (from 1.xx to 5x.xxx)

       

      The OSGD version is 5.0.

       

      We would really appreciate any help,

      many thanks in advance,

      Cristina