2 Replies Latest reply: Apr 1, 2014 2:34 AM by Mihai-Oracle RSS

    Workflow mailer coming down every day morning (R12.1.3)

    user12478652

      oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: HTTP Request error when performing {Getting the response code for URL{https://fincm.web.net:443/OA_HTML/OA.jsp?page=/oracle/apps/fnd/wf/worklist/webui/NotifMailerPG&WFRegion=NtfDetail&NtfId=127672&dbc=POGBFCM1&OARF=email&language_code=US&nlsCalendar=GREGORIAN&oas=pKT6ixVLPMCRkIiPC86dsQ..} FILE {/OA_HTML/OA.jsp?page=/oracle/apps/fnd/wf/worklist/webui/NotifMailerPG&WFRegion=NtfDetail&NtfId=127672&dbc=POGBFCM1&OARF=email&language_code=US&nlsCalendar=GREGORIAN&oas=pKT6ixVLPMCRkIiPC86dsQ..}} Response Details {Headers {Content-Type=text/html; charset=UTF-8}{Connection=close}{Date=Wed, 26 Mar 2014 10:17:17 GMT}{Content-Location=https://fincm.web.net/OA_HTML/OAErrorPage.jsp} Response Code {500} Reason Line{Internal Server Error}}

       

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      Mar 25, 2014 6:16:47 PM GMT]:1395771407097:-1:-1:mma.server.net:11.247.50.213:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1255906340:93871:1395761434096:4:ERROR:[SVC-GSM-WFMLRSVC-102465-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Problem handling the RESOURCE content -> java.io.IOException: Problem encountered when getting message content. For full details ensure component log level is STATEMENT and FND:Diagnostics profile option is enabled.

        at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3497)

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