0 Replies Latest reply: Apr 2, 2014 5:53 AM by 945073 RSS

    hs_err_pid files appearing on Desktop

    945073

      Can you advise what are causing these files to appear on the desktop, we are using JRE 1.6.0_27 for eBusiness Suite and Primavera 6

      Cannot upgrade to latest Java version as this causes ebs Pro Forms not to launch.

      Sample output from error file:

      A fatal error has been detected by the Java Runtime Environment:
      #
      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xffffe52e, pid=5728, tid=8924
      #
      # JRE version: 6.0_27-b07
      # Java VM: Java HotSpot(TM) Client VM (20.2-b06 mixed mode, sharing windows-x86 )
      # Problematic frame:
      # C  0xffffe52e
      #
      #

      ---------------  T H R E A D  ---------------

      Current thread (0x0525fc00):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=8924, stack(0x025a0000,0x026a0000)]

      siginfo: ExceptionCode=0xc0000005, reading address 0xffffe52e

      Registers:
      EAX=0x6d0c0152, EBX=0x00000001, ECX=0x07043c70, EDX=0x6d0c7600
      ESP=0x0269faa0, EBP=0x0269facc, ESI=0x0525fd28, EDI=0x00000001
      EIP=0xffffe52e, EFLAGS=0x00010202

      Top of Stack: (sp=0x0269faa0)
      0x0269faa0:   6d09cc1f 00000000 6d09c720 00000000
      0x0269fab0:   0269fb48 00000000 0525fd28 0269faa4
      0x0269fac0:   0269fb60 6d0c05c8 00000001 0269faf8
      0x0269fad0:   759562fa 00110ebe 00009819 07043c70
      0x0269fae0:   00000001 6d09c720 dcbaabcd 00000000
      0x0269faf0:   00000000 6d09c720 0269fb70 75956d3a
      0x0269fb00:   6d09c720 00110ebe 00009819 07043c70
      0x0269fb10:   00000001 2c27a2d9 0269fc04 0269fbfc

      Instructions: (pc=0xffffe52e)
      0xffffe50e:  
      [error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

      Register to memory mapping:

      EAX=0x6d0c0152 is an unknown value
      EBX=0x00000001 is an unknown value
      ECX=0x07043c70 is an unknown value
      EDX=0x6d0c7600 is an unknown value
      ESP=0x0269faa0 is pointing into the stack for thread: 0x0525fc00
      EBP=0x0269facc is pointing into the stack for thread: 0x0525fc00
      ESI=0x0525fd28 is an unknown value
      EDI=0x00000001 is an unknown value


      Stack: [0x025a0000,0x026a0000],  sp=0x0269faa0,  free space=1022k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C  0xffffe52e
      C  [USER32.dll+0x162fa]  gapfnScSendMessage+0x332
      C  [USER32.dll+0x16d3a]  GetThreadDesktop+0xd7
      C  [USER32.dll+0x177c4]  CharPrevW+0x138
      C  [USER32.dll+0x1788a]  DispatchMessageW+0xf

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j  sun.awt.windows.WToolkit.eventLoop()V+0
      j  sun.awt.windows.WToolkit.run()V+52
      v  ~StubRoutines::call_stub

      ---------------  P R O C E S S  ---------------

      Java Threads: ( => current thread )
        0x05272000 JavaThread "Forms-DialogThread1" [_thread_blocked, id=8776, stack(0x07330000,0x07380000)]
        0x05274400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=7616, stack(0x06ea0000,0x06ef0000)]
        0x05271400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=1752, stack(0x06af0000,0x06b40000)]
        0x0523b400 JavaThread "Flush Queue" [_thread_blocked, id=2008, stack(0x080f0000,0x08140000)]
        0x05274c00 JavaThread "CursorIdler" [_thread_blocked, id=7012, stack(0x07450000,0x074a0000)]
        0x05274000 JavaThread "TaskScheduler timer" [_thread_blocked, id=6128, stack(0x06e50000,0x06ea0000)]
        0x05272400 JavaThread "Busy indicator" daemon [_thread_blocked, id=7816, stack(0x067e0000,0x06830000)]
        0x05273800 JavaThread "HeartBeat" [_thread_blocked, id=9116, stack(0x06a60000,0x06ab0000)]
        0x05273000 JavaThread "Forms-StreamMessageWriter" [_thread_blocked, id=5488, stack(0x069d0000,0x06a20000)]
        0x05272c00 JavaThread "Forms-StreamMessageReader" [_thread_blocked, id=2636, stack(0x06940000,0x06990000)]
        0x0526e800 JavaThread "thread applet-oracle.forms.engine.Main-2" [_thread_in_native, id=8608, stack(0x065c0000,0x06610000)]
        0x0526f800 JavaThread "thread applet-oracle/apps/fnd/formsClient/FormsLauncher.class-1" [_thread_blocked, id=7244, stack(0x057f0000,0x05840000)]
        0x05270400 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=8636, stack(0x06750000,0x067a0000)]
        0x05270000 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=8568, stack(0x066c0000,0x06710000)]
        0x0526f400 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=8032, stack(0x05760000,0x057b0000)]
        0x0526ec00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=8052, stack(0x06530000,0x06580000)]
        0x0526e000 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=6588, stack(0x059a0000,0x059f0000)]
        0x0526d800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=6984, stack(0x05910000,0x05960000)]
        0x0526b400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=6320, stack(0x05880000,0x058d0000)]
        0x01e17800 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=8100, stack(0x05090000,0x050e0000)]
        0x05262400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3348, stack(0x055d0000,0x05620000)]
      =>0x0525fc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=8924, stack(0x025a0000,0x026a0000)]
        0x05259000 JavaThread "AWT-Shutdown" [_thread_blocked, id=8064, stack(0x05540000,0x05590000)]
        0x05258800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=7472, stack(0x054b0000,0x05500000)]
        0x01e3fc00 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=4204, stack(0x05420000,0x05470000)]
        0x01e16000 JavaThread "Timer-0" [_thread_blocked, id=5660, stack(0x05040000,0x05090000)]
        0x01df0800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3228, stack(0x04ea0000,0x04ef0000)]
        0x01dce800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=9120, stack(0x04c80000,0x04cd0000)]
        0x01dc9c00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=6188, stack(0x04bf0000,0x04c40000)]
        0x01dc6c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=7996, stack(0x04b60000,0x04bb0000)]
        0x01dc3c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=8360, stack(0x04ad0000,0x04b20000)]
        0x01dbd400 JavaThread "Finalizer" daemon [_thread_blocked, id=5772, stack(0x04a40000,0x04a90000)]
        0x01dbb800 JavaThread "Reference Handler" daemon [_thread_blocked, id=9036, stack(0x049b0000,0x04a00000)]
        0x0277b000 JavaThread "main" [_thread_blocked, id=5928, stack(0x00430000,0x00480000)]

      Other Threads:
        0x01d7ec00 VMThread [stack: 0x02720000,0x02770000] [id=5792]
        0x01dd8400 WatcherThread [stack: 0x04d10000,0x04d60000] [id=916]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
      def new generation   total 9024K, used 5595K [0x24550000, 0x24f10000, 0x29aa0000)
        eden space 8064K,  67% used [0x24550000, 0x24aa4f40, 0x24d30000)
        from space 960K,  14% used [0x24d30000, 0x24d52050, 0x24e20000)
        to   space 960K,   0% used [0x24e20000, 0x24e20000, 0x24f10000)
      tenured generation   total 19812K, used 18525K [0x29aa0000, 0x2adf9000, 0x34550000)
         the space 19812K,  93% used [0x29aa0000, 0x2acb75d8, 0x2acb7600, 0x2adf9000)
      compacting perm gen  total 12288K, used 8493K [0x34550000, 0x35150000, 0x38550000)
         the space 12288K,  69% used [0x34550000, 0x34d9b7f0, 0x34d9b800, 0x35150000)
          ro space 10240K,  51% used [0x38550000, 0x38a7e978, 0x38a7ea00, 0x38f50000)
          rw space 12288K,  55% used [0x38f50000, 0x395ec970, 0x395eca00, 0x39b50000)

      Code Cache  [0x02860000, 0x02b48000, 0x04860000)
      total_blobs=1666 nmethods=1441 adapters=159 free_code_cache=30533568 largest_free_block=320

      Dynamic libraries:
      0x00400000 - 0x00424000  C:\Program Files (x86)\Java\jre6\bin\java.exe
      0x77d50000 - 0x77ed0000  C:\WINDOWS\SysWOW64\ntdll.dll
      0x772b0000 - 0x773c0000  C:\WINDOWS\syswow64\kernel32.dll
      0x76fb0000 - 0x76ff7000  C:\WINDOWS\syswow64\KERNELBASE.dll
      0x75ad0000 - 0x75b70000  C:\WINDOWS\syswow64\ADVAPI32.dll
      0x75610000 - 0x756bc000  C:\WINDOWS\syswow64\msvcrt.dll
      0x76030000 - 0x76049000  C:\WINDOWS\SysWOW64\sechost.dll
      0x76050000 - 0x76140000  C:\WINDOWS\syswow64\RPCRT4.dll
      0x75430000 - 0x75490000  C:\WINDOWS\syswow64\SspiCli.dll
      0x75420000 - 0x7542c000  C:\WINDOWS\syswow64\CRYPTBASE.dll
      0x70fa0000 - 0x70fec000  C:\WINDOWS\system32\apphelp.dll
      0x67390000 - 0x6741d000  C:\WINDOWS\AppPatch\AcLayers.DLL
      0x75940000 - 0x75a40000  C:\WINDOWS\syswow64\USER32.dll
      0x76150000 - 0x761e0000  C:\WINDOWS\syswow64\GDI32.dll
      0x77050000 - 0x7705a000  C:\WINDOWS\syswow64\LPK.dll
      0x773f0000 - 0x7748d000  C:\WINDOWS\syswow64\USP10.dll
      0x761e0000 - 0x76e2a000  C:\WINDOWS\syswow64\SHELL32.dll
      0x76f50000 - 0x76fa7000  C:\WINDOWS\syswow64\SHLWAPI.dll
      0x756c0000 - 0x7581c000  C:\WINDOWS\syswow64\ole32.dll
      0x75a40000 - 0x75acf000  C:\WINDOWS\syswow64\OLEAUT32.dll
      0x74c30000 - 0x74c47000  C:\WINDOWS\system32\USERENV.dll
      0x74c20000 - 0x74c2b000  C:\WINDOWS\system32\profapi.dll
      0x74bc0000 - 0x74c11000  C:\WINDOWS\system32\WINSPOOL.DRV
      0x74e70000 - 0x74e82000  C:\WINDOWS\system32\MPR.dll
      0x75820000 - 0x75880000  C:\WINDOWS\system32\IMM32.DLL
      0x75ea0000 - 0x75f6c000  C:\WINDOWS\syswow64\MSCTF.dll
      0x7c340000 - 0x7c396000  C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
      0x6d7f0000 - 0x6da9f000  C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
      0x74d80000 - 0x74db2000  C:\WINDOWS\system32\WINMM.dll
      0x6d7a0000 - 0x6d7ac000  C:\Program Files (x86)\Java\jre6\bin\verify.dll
      0x6d320000 - 0x6d33f000  C:\Program Files (x86)\Java\jre6\bin\java.dll
      0x6d000000 - 0x6d14c000  C:\Program Files (x86)\Java\jre6\bin\awt.dll
      0x74a20000 - 0x74bbe000  C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
      0x74c60000 - 0x74ce0000  C:\WINDOWS\system32\uxtheme.dll
      0x6d7e0000 - 0x6d7ef000  C:\Program Files (x86)\Java\jre6\bin\zip.dll
      0x6d420000 - 0x6d426000  C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
      0x6d1d0000 - 0x6d1e3000  C:\Program Files (x86)\Java\jre6\bin\deploy.dll
      0x76e30000 - 0x76f50000  C:\WINDOWS\syswow64\CRYPT32.dll
      0x76140000 - 0x7614c000  C:\WINDOWS\syswow64\MSASN1.dll
      0x75d40000 - 0x75e5b000  C:\WINDOWS\syswow64\WININET.dll
      0x77d20000 - 0x77d23000  C:\WINDOWS\syswow64\Normaliz.dll
      0x75b80000 - 0x75d39000  C:\WINDOWS\syswow64\iertutil.dll
      0x75490000 - 0x755a1000  C:\WINDOWS\syswow64\urlmon.dll
      0x6d6a0000 - 0x6d6e6000  C:\Program Files (x86)\Java\jre6\bin\regutils.dll
      0x74dc0000 - 0x74dc9000  C:\WINDOWS\system32\VERSION.dll
      0x6d600000 - 0x6d613000  C:\Program Files (x86)\Java\jre6\bin\net.dll
      0x75e60000 - 0x75e95000  C:\WINDOWS\syswow64\WS2_32.dll
      0x75b70000 - 0x75b76000  C:\WINDOWS\syswow64\NSI.dll
      0x74cf0000 - 0x74d2c000  C:\WINDOWS\system32\mswsock.dll
      0x70850000 - 0x70856000  C:\WINDOWS\System32\wship6.dll
      0x6d620000 - 0x6d629000  C:\Program Files (x86)\Java\jre6\bin\nio.dll
      0x70a90000 - 0x70aa3000  C:\WINDOWS\system32\DWMAPI.DLL
      0x6d230000 - 0x6d27f000  C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
      0x70ff0000 - 0x70ff8000  C:\WINDOWS\system32\Secur32.dll
      0x71110000 - 0x71154000  C:\WINDOWS\system32\dnsapi.DLL
      0x74ed0000 - 0x74eec000  C:\WINDOWS\system32\iphlpapi.DLL
      0x74ec0000 - 0x74ec7000  C:\WINDOWS\system32\WINNSI.DLL
      0x74ce0000 - 0x74ce5000  C:\WINDOWS\System32\wshtcpip.dll
      0x707e0000 - 0x707e6000  C:\WINDOWS\system32\rasadhlp.dll
      0x707a0000 - 0x707d8000  C:\WINDOWS\System32\fwpuclnt.dll
      0x6d780000 - 0x6d788000  C:\Program Files (x86)\Java\jre6\bin\sunmscapi.dll
      0x6d1a0000 - 0x6d1c3000  C:\Program Files (x86)\Java\jre6\bin\dcpr.dll
      0x73560000 - 0x73576000  C:\WINDOWS\system32\CRYPTSP.dll
      0x73520000 - 0x7355b000  C:\WINDOWS\system32\rsaenh.dll
      0x70840000 - 0x70850000  C:\WINDOWS\system32\NLAapi.dll
      0x70830000 - 0x70840000  C:\WINDOWS\system32\napinsp.dll
      0x70810000 - 0x70822000  C:\WINDOWS\system32\pnrpnsp.dll
      0x70800000 - 0x70808000  C:\WINDOWS\System32\winrnr.dll
      0x707f0000 - 0x707fd000  C:\WINDOWS\system32\wshbth.dll
      0x75880000 - 0x75885000  C:\WINDOWS\system32\PSAPI.DLL

      VM Arguments:
      jvm_args: -D__jvm_launched=33293202013 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Dsun.plugin2.jvm.args=-D__jvm_launched=33293202013 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- --
      java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid6284_pipe3,read_pipe_name=jpi2_pid6284_pipe2
      Launcher Type: SUN_STANDARD

      Environment Variables:
      JAVA_HOME=C:\Program Files (x86)\Java\jre6
      PATH=C:\Program Files (x86)\Internet Explorer;;C:\Oracle\product\11.2.0\client_1;C:\Oracle\product\11.2.0\client_1\bin;C:\oracle\product\10.2.0\client_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Enterprise Vault\EVClient\;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\QuickTime\QTSystem\
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel

       

      ---------------  S Y S T E M  ---------------

      OS: Windows 7 , 64 bit Build 7601 Service Pack 1

      CPU:total 4 (2 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht

      Memory: 4k page, physical 4072460k(873556k free), swap 8143056k(3974488k free)

      vm_info: Java HotSpot(TM) Client VM (20.2-b06) for windows-x86 JRE (1.6.0_27-b07), built on Jul 19 2011 01:04:42 by "java_re" with MS VC++ 7.1 (VS2003)

      time: Tue Mar 25 17:11:04 2014
      elapsed time: 174 seconds