Database Software

In the configuration page where you provide SMTP server and port number details, you will need to use the mail server of your organization instead of using gmail and yahoo.com. You will need to setup your own mail server if you dont have one.

Hi Amit,

Thanks for your response. I have tried my organization SMTP server as well and getting the same error. But in theory it should work with any valid SAMP sever.

See the example below,which worked with gmail.

http://krishnasalapati.blogspot.com/2011/02/ibot-mail-configuration-for-obiee-11g.html

Cheers,
Jorge

Edited by: user8007837 on 26-Apr-2011 10:13

Did you try to use the port # 25 with gmail server?

Regards,
-Amith.

Yes I did.

Thanks

Updated:

I remember I was getting different error, so I tested with port # 25 again. this is the error I am getting

Eventually succeeded, but encountered and resolved errors...
    Number of skipped recipients: 2 of 3

    AgentID: /users/jorge/UsageTrackingAgent
[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms.  Remove email credentials, or use a server which supports authentication.    AgentID: /users/jorge/UsageTrackingAgent
    ...Trying SMTP Delivery loop again... Sleeping for 3 seconds.    AgentID: /users/jorge/UsageTrackingAgent
[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms.  Remove email credentials, or use a server which supports authentication.    AgentID: /users/jorge/UsageTrackingAgent
    ...Trying SMTP Delivery loop again... Sleeping for 5 seconds.    AgentID: /users/jorge/UsageTrackingAgent
[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms.  Remove email credentials, or use a server which supports authentication.    AgentID: /users/jorge/UsageTrackingAgent
    ...Trying SMTP Delivery loop again... Sleeping for 8 seconds.    AgentID: /users/jorge/UsageTrackingAgent
[nQSError: 75005] Failed to send AUTH command. SMTP server does not support any authentication mechanisms.  Remove email credentials, or use a server which supports authentication.    AgentID: /users/jorge/UsageTrackingAgent
    Exceeded number of SMTP delivery retries.

Edited by: user8007837 on 26-Apr-2011 10:33

Jorge,

Please refer to this link below and perform all the steps in it.

http://gerardnico.com/wiki/smtp_telnet

Thanks,
-Amith.

Hi Amilt,

Thanks again. I executed Google STARTTLS from the above link, and then run the agent. I am still getting the same error.

C:\Users\Administrator>telnet smtp.gmail.com 587


220 mx.google.com ESMTP d59sm3142380wed.45
EHLO OBIEE
250-mx.google.com at your service, [62.97.99.232]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250 ENHANCEDSTATUSCODES
AUTH LOGIN
530 5.7.0 Must issue a STARTTLS command first. d59sm3142380wed.45
STARTTLS
220 2.0.0 Ready to start TLS
EHLO OBIEE


Connection to host lost.

C:\Users\Administrator>

Thanks.

Hi,

I have at least found where the error is. I think error is in SMTP server, need to find out what. I have created a mail at Gmx.com (as Nico suggested) and used it in the mail config. Its working fine.

Amit, I have awarded you points as Helpful answer.

Thanks.

Jorge,

I was about to suggest you to do the same. Thanks for the points.

Cheers,
Amith.

This happens because the SMTP server does not accept authentication.

You need to remove the user and password from credentials.

This link shows how to remove the credentials, because there is a bug that does not permit you erase user and password:
http://shivabizint.wordpress.com/2011/04/17/to-delete-smtp-settings-in-obiee11g-enterprise-manager/