2 Replies Latest reply: Apr 14, 2014 12:29 PM by Patrick Devine RSS

    Siebel Decision Report Viewer: Inconsistent with Web Determinations Window

    Patrick Devine

      Hello,

       

      We're having an issue where the content in the Siebel decision report viewer differs from the Web Determinations window. (Siebel v 8.2.2.4 / Connector v 10.4.4.1006)

       

      The primary examples are:

      1. Some of the condition rows visible in WD are missing in the viewer.
        • Sometimes this is "see above for proof" rows, but not always.
      2. Text substitution is not working in the viewer (in WD it will say "John Smith"; in Siebel "1-F3D83X").

       

      We've verified from Integration Engine - Transaction Log that these differences are present in the XML (i.e. so it's not a Siebel rendering issue).

       

      Are there any known limitations to the consistency of decision reports (WD window vs. Siebel viewer)?

       

      Thanks,

      - Patrick