1 Reply Latest reply: Apr 10, 2014 11:31 PM by Vandana B -Oracle RSS

    Receiving ORA-25406 when attempting to connect to the RAC database using servicename

    DP-HGS

      We attempted to configure data connection from Tableau 8.0.2 server. When we are using service name (other than default <DBNAME>), we are receiving following error.

       

      An error occurred when publishing the workbook.

      Oracle database error 00000: Failover was unable to generate an address for a backup instance.

      Unable to connect to the server "*Host*Name*". Check that the server is running and that you have access privileges to the requested database.

      Oracle database error 00000: Failover was unable to generate an address for a backup instance.

      Unable to connect to the server "*Host*Name*". Check that the server is running and that you have access privileges to the requested database.


      On the other hand, if we use default service name(i.e. DB Name), database connection is successful with the same username and password.

       

      Has anyone noticed that in Tableau or any other application environment?

       

      Regards,

      Dharmesh