One of the users cannot add annotations on the report. When he selected new annotation, the dialog box displayed and he entered the comment and its discription but when he pressed ok, the annotation disappeared. When I tried with admin user it works fine. However it was working well with this user before !
Any help urgently.
Are you able to view the Annotations in Annotations Manager created by the issue existing user ?
Can you please check the following in workspace.
Go to View menu and select "Show Annotations" check whether if you are able to view pull bar at the bottom of the display panel then drag the bar to open the annotations panel ?
Also check on the FR Report/Folder level permission for the issue existing user ?