0 Replies Latest reply on Apr 18, 2014 2:32 PM by AKK55

    Lukewarm Response to Service Requests


      I have not seen any other support site as dumb as Oracle.


      My service request with level 1 Severity is being tossed around to different engineers who would just give a makeshift response to my question and try to close the issue.


      I had to repeat my question again to direct them to the real issue, yet even after 9 days, I do not have a proper response.


      Is there a way out to get proper response from oracle?