0 Replies Latest reply: Apr 18, 2014 9:32 AM by Ashok K RSS

    Lukewarm Response to Service Requests

    Ashok K

      I have not seen any other support site as dumb as Oracle.


      My service request with level 1 Severity is being tossed around to different engineers who would just give a makeshift response to my question and try to close the issue.


      I had to repeat my question again to direct them to the real issue, yet even after 9 days, I do not have a proper response.


      Is there a way out to get proper response from oracle?