1 Reply Latest reply on Apr 23, 2014 1:23 PM by Ricardo Av-Oracle

    AutoVue failed to load OpenGL library

    7ebe829b-e568-421c-a32e-a7e600a745f5

      Hi,

      I'm new to AutoVue, and I'm testing the AutoVue Electro-Mechanical 20.2.2 Web Edition these days. I have installed the sever on a Windows Server 2008 R2 virtual machine. And I have tested the client on a Win7 64bit physical machine with Java 7 update 51 and a WinXP 32bit virtual machine with Java 7 update 40.

       

      When I open a 2D draft file such as dwg, the AutoVue applet works well. But, when I open a 3D model such as STL or SolidWorks part/assemble file, I always get following errors on both Win7 physical machine and the WinXP virtual machine:

       

      java.lang.IllegalStateException: Failed to load OpenGL libray, 3D support is disabled

        at com.cimmetry.model.Streaming3DLoader.init(Unknown Source)

        at com.cimmetry.model.i.p(Unknown Source)

        at com.cimmetry.model.ac.b(Unknown Source)

        at com.cimmetry.model.ac.f(Unknown Source)

        at com.cimmetry.model.ac.c(Unknown Source)

        at com.cimmetry.vuebean.VueBean.setFile(Unknown Source)

        at com.cimmetry.vuebean.VueBean.setFile(Unknown Source)

        at com.cimmetry.vueframe.VueController.a(Unknown Source)

        at com.cimmetry.vueframe.VueController.a(Unknown Source)

        at com.cimmetry.vueframe.az.a(Unknown Source)

        at com.cimmetry.util.ab.run(Unknown Source)

        at java.security.AccessController.doPrivileged(Native Method)

        at com.cimmetry.util.u.a(Unknown Source)

        at com.cimmetry.util.u.a(Unknown Source)

        at com.cimmetry.util.n.a(Unknown Source)

        at com.cimmetry.vueframe.at.doWork(Unknown Source)

        at com.cimmetry.job.a.run(Unknown Source)

        at java.lang.Thread.run(Unknown Source)

       

      The Win7 physical machine has a Intel HD Graphics Video Card (i3-3240 CPU) with Intel's 10.18.10.3325 graphics driver.

       

      So, I don't have any idea about why I got these error, and hope someone can help me working out this problem. Thanks.

       

      Sincerely,

      Will Wang