0 Replies Latest reply: Apr 28, 2014 2:04 AM by 9df3cdcd-5bba-42a9-ac22-12422e15533e RSS

    Workflow Going Down

    9df3cdcd-5bba-42a9-ac22-12422e15533e

      Hi Team,

       

      In my production Instance, Workflow is frequently going down. And everytime we need to manually bring up the WF.

       

      Below is the content from WF Logs:

       

      ===================

      :-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1631295162:31689:1398626536963:139:

      UNEXPECTED:[SVC-GSM-WFMLRSVC-755892-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Out of Memory error while parsing XML -> java.lang.OutOfMemoryError: Java heap space

       

       

      :-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1631295162:31689:1398626536963:139:

      ERROR:[SVC-GSM-WFMLRSVC-755892-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Out of memory error while parsing XML -> java.lang.OutOfMemoryError: Java heap space

      Caused by: java.lang.OutOfMemoryError: Java heap space

       

       

       

      [Full GC 290639K->24398K(380160K), 0.1077830 secs]

      :-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1631295162:31689:1398626536963:139:ERROR:[SVC-GSM-WFMLRSVC-755892-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[[Derek Maynard <derekm04@verizon.net>]]} -> com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.1 Connection timed out

       

      :-1:-1:1:20420:SYSADMIN(0):-1:Thread[JavaMail-EventQueue,5,outboundThreadGroup]:1631295162:31689:1398628082727:140:ERROR:[SVC-GSM-WFMLRSVC-755892-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.messageNotDelivered(TransportEvent)]:Email to [[Derek Maynard <derekm04@verizon.net>]] was not accepted for delivery.

      [Apr 27, 2014 12:48:02 PM PDT]:1398628082728:-1:-1:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1631295162:31689:1398626536963:139:UNEXPECTED:[SVC-GSM-WFMLRSVC-755892-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:java.lang.NullPointerException

              at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(SMTPMessageHandler.java:445)

              at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.processMessage(SMTPOutboundProcessor.java:1388)

              at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:659)

              at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)

              at java.lang.Thread.run(Thread.java:619)

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