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- This issue is solved. Solution: in PublishingAgent of production instance no repository groups are present. In that case we have to do Full Deployment then PublishingAgent will be generated again with all publishing data. Previously repository groups are not present. Some sites are disabled. We have done Full Deployment, Enabled all sites through dyn/admin. After that we have done indexing. This resolved the problem. Now the segements are accessible from experience manager.