0 Replies Latest reply: Apr 29, 2014 2:05 AM by Adish RSS

    I/PM: Modifing the RFI flow to add Esclations and reminder services

    Adish

      Hi Members,

      We have come across a requirement to add the reminder notifications and escalation to higher authorities in case of delay in approval. Current functionality is :- I/PM Image is assigned for "Request For Information"  and it goes for the approval and sit in approver's  queue, Nothing happens if approver doesn't take any action on the invoice image.

       

      I have explored the possibilities to modify the human task for RFI BPEL process, but could not achieve the desired results. Please help and suggest some solutions.