How do you interact with your Cisco Phones? Is there a software interface you can use?
Thanks Chris. We use Cisco messenger and webex. But don't know anything about the APIs of it.
Is there any other solution where we get an Url?
You will have to write your own custom extension to Oracle Forms to do something like this. The only other possible option I can think of is if you could write a command line script that would open can dial on number in the Cisco Messenger. You could then call this script from Forms. Lastly, you could just put the phone number into the Clip Board Manager so the user could simply "Paste" the phone number into the Cisco Messenger rather than have to type it. This would save you a step, but not do everything.