2 Replies Latest reply on Jun 6, 2014 11:30 PM by Ravaliebs

    Approval List could not be generated. Please contact your System Administrator to review AME rules setup

    Ravaliebs

      Hi i am new to Oracle ebs. Recently got  a problem. A user in our system gets the following error when he tries to submit a REQ.

      '

      Approval List could not be generated. Please contact your System Administrator to review AME rules setup'

       

      Any help as to how to approach this problem would be a great help.

       

      Thanks,

      Ravali

        • 1. Re: Approval List could not be generated. Please contact your System Administrator to review AME rules setup
          Maneeche

          Hi Ravali,


          1)      Try the flowing steps.


          i) pick up the Requisition header Id from the Backend using the query, select header_id from po_requisition_headers all where segment1 = "REQUISITION NUMBER"

          ii)   Navigate to Test Workbench in AME responsibility

          iii)  Click on Run Real transaction test, enter the transaction ID as the Header ID you got from the above query

          iv)  Run the test case, observe which rules are being picked up for this requisition.

          v)   analyze the approval groups/ approval authority setup based on the rules being invoked.

           

          If no rules are applicable, then create one as per the business requirement.


          --------------------------------------------------------------

           

          2)      There is another possibility, Additional Requisitions (Cancelled, Incomplete, System Saved) getting inserted while creating PR

           

          Execute the script to reset the Active_Shopping_Cart_Flag to null.

          (Try this in test instance first)

           

          UPDATE po_requisition_headers_all h 

          SET active_shopping_cart_flag = null 

          WHERE

          h.authorization_status = :Status and

          active_shopping_cart_flag = 'Y'

          AND h.preparer_id in (select employee_id from fnd_user u where u.user_name = UPPER( :user_name ) ) 

          AND h.org_id =:org_id

          AND h.segment1 =:PR Number


          Maneesh

          • 2. Re: Approval List could not be generated. Please contact your System Administrator to review AME rules setup
            Ravaliebs

                 Thanks manesh.. It seems this is because of the hire achy of that person beign broken in HR.

            But thanks for taking time and posting reply to this.