1 Reply Latest reply on Jun 9, 2014 11:29 AM by Sumeet Darode

    UPK installation questions


      I have already installed 11.1 and 12.1 versions in my machine. While 12.1 works with you any issue, the 11.1 when I try to open it give me the error below. When I click “Continue” I get the message below that.

      I have found a work around, if I just open 11.1 again with the error screen still around, it opens.

      But…after I record a topic and try to save it, 11.1 crashes and I have to start it all over again.


      Is there a work around for this or do i need to take care of something during the installation? Please let me know.


      Thank you!