3 Replies Latest reply: Jun 16, 2014 5:55 AM by chris_c RSS

    we are continuous receiving this error and instance unable to connect user status is open, ORA-07445, no lookup is available on metalink, pl suggest remedy

    Rizwan Shaukat

      OS : Windows XP

      DB: 10.1.0.4

      Instance unable to connect users DB status is open after write this error in alert log.

      Alert Log

       

       

      Errors in file d:\oraportal\admin\portaldb\bdump\portaldb_mmon_1368.trc:

      ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [0x127E77B] [] [] [] []

      Sat Jun 14 09:56:30 2014

      Process 0x202E663C appears to be hung while dumping

      Current time = 34831646, process death time = 34767723 interval = 60000

      Attempting to kill process 0x202E663C with OS pid = 1368

      Sat Jun 14 09:57:09 2014

      OSD kill succeeded for process 202E663C

      Restarting dead background process MMON

      MMON started with pid=17, OS id=8028

      Sat Jun 14 10:19:50 2014

       

       

       

       

       

      Trace File error

      Windows thread id: 1368, image: ORACLE.EXE (MMON)

       

       

       

       

      *** SERVICE NAME:(SYS$BACKGROUND) 2014-06-14 09:42:31.999

      *** SESSION ID:(388.5) 2014-06-14 09:42:31.999

      *** 2014-06-14 09:42:31.999

      ksedmp: internal or fatal error

      ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [0x127E77B] [] [] [] []

      ----- Call Stack Trace -----

      calling              call     entry                argument values in hex   

      location             type     point                (? means dubious value)  

      -------------------- -------- -------------------- ----------------------------

      _keltpost+1441       CALLrel  _keltfill+0       

      _kelr_issue_alert+2  CALLrel  _keltpost+0       

      01                                              

      _kelr_monitor_metri  CALLrel  _kelr_issue_alert+0  1DAF03E9 0

      cs+927                                          

      _ksbcti.156+782      CALLreg  00000000             0 0

      _ksbabs+677          CALLrel  _ksbcti.156+0     

      _kebm_mmon_main+357  CALLrel  _ksbabs+0            2F4E2B8

      _ksbrdp+714          CALLreg  00000000             2F4E2B8 353A498 2F4E2C8 11 4

                                                         7FFF420

      _opirip+489          CALLrel  _ksbrdp+0         

      _opidrv+517          CALLrel  _opirip+0            32 0 0

      _sou2o+45            CALLrel  _opidrv+0            32 0 0

      _opimai+314          CALLrel  _sou2o+0             7FFFE28 32 0 0

      _BackgroundThreadSt  CALLrel  _opimai+0         

      art@4+314                                       

      7C80B710             CALLreg  00000000