10 Replies Latest reply: Jun 19, 2014 7:49 AM by Srini Chavali-Oracle RSS

    Installation problem in Oracle 12c

    42d3aa1d-cd58-4acf-818a-d51dace2131f

      hi all,

             im facing this problem while installing oracle 12c.

             in prerequiste checks step.

       

       

      Environment variable: "PATH" - This test checks whether the length of the environment variable "PATH" does not exceed the recommended length. Details:

      -

      PRVF-3919 : Failed to retrieve value of environment variable "PATH"  - Cause:  Environment variable value could not be determined.  - Action:  Check user equivalence and whether the user has administrative privileges on the node.

       

      i have minimize the PATH length but still im facing the problem can anyone pls assist me in this ASAP.

        • 1. Re: Installation problem in Oracle 12c
          Srini Chavali-Oracle

          There is no "ASAP" or "urgent" in these forums - for such situations, pl create an SR with Support

           

          The issue is likely identified in the error message - are you executing the installer with admin privileges ?

          • 2. Re: Installation problem in Oracle 12c
            42d3aa1d-cd58-4acf-818a-d51dace2131f

            ya i have installed it using admin privileage..

            • 3. Re: Installation problem in Oracle 12c
              ora_tech

              Hi,

               

              Please could you post the last 50 lines from your Installation logfile.

               

              Also post the o/p of command echo %PATH%

               

              thanks,

              X A H E E R

              • 4. Re: Installation problem in Oracle 12c
                42d3aa1d-cd58-4acf-818a-d51dace2131f

                log file:

                INFO: *********************************************

                INFO: Environment variable: "PATH": This test checks whether the length of the environment variable "PATH" does not exceed the recommended length.

                INFO: Severity:CRITICAL

                INFO: OverallStatus:OPERATION_FAILED

                INFO: -----------------------------------------------

                INFO: Verification Result for Node:01hw327945

                WARNING: Result values are not available for this verification task

                INFO: ****************** CVU Error logs ******************

                INFO: FINE: [Task.perform:479] 

                TaskCheckEnvVariable:Environment variable: "PATH"[TASKCHECKENVVARIABLE]:TASK_START

                INFO: FINE: [Task.perform:500] 

                m_nodeList='01hw327945'

                INFO: ERROR: [Result.addErrorDescription:607]  PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                INFO: ERROR: [Result.addErrorDescription:618]  PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                INFO: FINE: [Task.perform:580] 

                TaskCheckEnvVariable:Environment variable: "PATH"[TASKCHECKENVVARIABLE]:TASK_SUMMARY:FAILED:CRITICAL:OPERATION_FAILED

                          ERRORMSG(01hw327945): PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                INFO: *************** End of CVU Error logs ***************

                INFO: All forked task are completed at state performChecks

                INFO: Completed background operations

                INFO: Moved to state <performChecks>

                INFO:  Expected and Actual value not found

                INFO:  Expected and Actual value not found

                INFO:  Expected and Actual value not found

                INFO:  Expected and Actual value not found

                INFO: Pause Oracle Database 12c Release 1 Installer

                INFO: Resume Oracle Database 12c Release 1 Installer

                INFO: Adding ExitStatus USER_CANCELLED_INSTALL to the exit status set

                INFO: Finding the most appropriate exit status for the current application

                INFO: Exit Status is 4

                INFO: Shutdown Oracle Database 12c Release 1 Installer

                INFO: Unloading Setup Driver

                INFO: inventory location isC:\Program Files\Oracle\Inventory

                INFO: copying log file C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2014-06-17_05-47-26PM\oraInstall2014-06-17_05-47-26PM.err into C:\Program Files\Oracle\Inventory\logs\oraInstall2014-06-17_05-47-26PM.err

                INFO: inventory location isC:\Program Files\Oracle\Inventory

                INFO: copying log file C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2014-06-17_05-47-26PM\oraInstall2014-06-17_05-47-26PM.out into C:\Program Files\Oracle\Inventory\logs\oraInstall2014-06-17_05-47-26PM.out

                 

                PATH:

                C:\windows\system32;C:\windows;%ORACLE_HOME%/bin; not defined

                • 5. Re: Installation problem in Oracle 12c
                  ora_tech

                  Hi,

                   

                  PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                   

                  Please try to set PATH variable for ORACLE_HOME and try again.

                   

                  thanks,

                  X A H E E R

                  • 6. Re: Installation problem in Oracle 12c
                    Srini Chavali-Oracle

                    42d3aa1d-cd58-4acf-818a-d51dace2131f wrote:

                     

                    ya i have installed it using admin privileage..

                    Pl elaborate how exactly you did so

                     

                    Failing PATH pre-requisite check installing 11g client

                    • 7. Re: Installation problem in Oracle 12c
                      Brian Bontrager

                      PATH:

                      C:\windows\system32;C:\windows;%ORACLE_HOME%/bin; not defined

                       

                      Windows uses backslash "\".  You have a forward slash before bin. As others suggested, make sure ORACLE_HOME is set prior to defining PATH, or use the explicit path.

                      • 8. Re: Installation problem in Oracle 12c
                        42d3aa1d-cd58-4acf-818a-d51dace2131f

                        hi,

                          I have changed the path

                        C:\windows\system32;C:\windows;%ORACLE_HOME%\bin;

                        but even i am facing the same issue ..

                        my log file :

                        INFO: *********************************************

                        INFO: Environment variable: "PATH": This test checks whether the length of the environment variable "PATH" does not exceed the recommended length.

                        INFO: Severity:CRITICAL

                        INFO: OverallStatus:OPERATION_FAILED

                        INFO: -----------------------------------------------

                        INFO: Verification Result for Node:01hw327945

                        WARNING: Result values are not available for this verification task

                        INFO: ****************** CVU Error logs ******************

                        INFO: FINE: [Task.perform:479]

                        TaskCheckEnvVariable:Environment variable: "PATH"[TASKCHECKENVVARIABLE]:TASK_START

                        INFO: FINE: [Task.perform:500]

                        m_nodeList='01hw327945'

                        INFO: ERROR: [Result.addErrorDescription:607]  PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                        INFO: ERROR: [Result.addErrorDescription:618]  PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                        INFO: FINE: [Task.perform:580]

                        TaskCheckEnvVariable:Environment variable: "PATH"[TASKCHECKENVVARIABLE]:TASK_SUMMARY:FAILED:CRITICAL:OPERATION_FAILED

                                  ERRORMSG(01hw327945): PRVF-3919 : Failed to retrieve value of environment variable "PATH"

                        INFO: *************** End of CVU Error logs ***************

                        INFO: All forked task are completed at state performChecks

                        INFO: Completed background operations

                        INFO: Moved to state <performChecks>

                        INFO:  Expected and Actual value not found

                        INFO:  Expected and Actual value not found

                         

                        I have an ignore all options for this prerequisite check is that ok if i select that checkbox and continue with installation

                        waiting for the reply .....

                        • 9. Re: Installation problem in Oracle 12c
                          42d3aa1d-cd58-4acf-818a-d51dace2131f

                          hi srini ,

                                    I just followed the process as mentioned in doc..

                                 I ran the setup file with admin rights privileage.

                                In the first step i selected "Skip software updates "

                                In the Select Installation Option i selected "Create and configure a database"

                                In the next step i selected "SERVER CLASS "type of system for installing the database

                                Then selected "Single instance database installation" for type of database installation

                                then selected "typical install " for installation method..

                                 In Specify Oracle Home Use step i selected "use Windows Built-in Account"

                                In specify Installation location step , whatever i set for oracle base and oracle home is been set and i was asked for a db password ..after providing the password and clicking next

                               It goes for the prerequisite check where all the checks succeeds but the Environment Variable check alone fails ..

                             

                            Error in detail :

                           

                          Environment variable: "PATH" - This test checks whether the length of the environment variable "PATH" does not exceed the recommended length. Details:

                          -

                          PRVF-3919 : Failed to retrieve value of environment variable "PATH"  - Cause:  Environment variable value could not be determined.  - Action:  Check user equivalence and whether the user has administrative privileges on the node."

                           

                             I have an ignore all options for this prerequisite check is that ok if  i select that checkbox and continue with installation

                          • 10. Re: Installation problem in Oracle 12c
                            Srini Chavali-Oracle

                              I ran the setup file with admin rights privileage.

                            Pl confirm that you right-clicked setup.exe and chose "run as administrator"