10 Replies Latest reply on Jun 26, 2014 10:28 AM by Kna-Oracle

    Shared services native group users unable to login into Workspace.

    user617249

      Hello All,

       

      We are facing a strange problem. We have MSAD users who are grouped in groups inside native directory and provisioned accordingly based on these groups. But from this morning, users who are provisioned through the groups are unable to login into Workspace. They can login to the essbase excel add-in though. They get an error "Unable to authenticate. Invalid user id and password".

       

      If suppose the user is provisioned directly, he can login into the Workspace. Definitely Native groups have some issues.

       

      We are working on 11.1.2.1

       

      My SharedServices_Security.log

       

      [2014-06-19T13:33:39.817-06:00] [FoundationServices0] [NOTIFICATION:16] [EPMCSS-20008] [oracle.EPMCSS.CSS] [tid: 818] [userId: <anonymous>] [ecid: 0000KQpbgLAFGBs5Gj_Aif1JbNYS0000eo,0] [SRC_CLASS: com.hyperion.css.spi.impl.msad.MSADProvider] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: createCache] Group support is disabled for MSAD user directory Saudi Arabia returning empty cache map. Status message. No action required.

      [2014-06-19T13:33:39.817-06:00] [FoundationServices0] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 818] [userId: <anonymous>] [ecid: 0000KQpbgLAFGBs5Gj_Aif1JbNYS0000eo,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: run] Group cache completed for user directory Saudi Arabia and size of group cache is 0. Status message. No action required.

      [2014-06-19T13:33:39.817-06:00] [FoundationServices0] [NOTIFICATION:16] [EPMCSS-20334] [oracle.EPMCSS.CSS] [tid: 818] [userId: <anonymous>] [ecid: 0000KQpbgLAFGBs5Gj_Aif1JbNYS0000eo,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: run] Cache building is completed for the provider - Saudi Arabia This is a status messages. No action required.

      [2014-06-19T13:33:39.817-06:00] [FoundationServices0] [NOTIFICATION:16] [EPMCSS-20335] [oracle.EPMCSS.CSS] [tid: 818] [userId: <anonymous>] [ecid: 0000KQpbgLAFGBs5Gj_Aif1JbNYS0000eo,0] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: run] Cache map size for the provider - 0 This is a status messages. No action required.

       

      Please let me know.

       

      Thanks,