0 Replies Latest reply on Jun 30, 2014 2:32 AM by huihui.li - Oracle

    PO/PR can not be approved when enter long note in "Approve Document" form

    huihui.li - Oracle

      Hi All,

       

      In 11.5.10.2 ,When attempting to submit purchase order or Requisition for approval, use entered a long "Note" information

      in the "Approve Document" form, then PO/PR can not be get approved, its status is "Pre-Approved", actually the user has enough authority to approve it.

      If key a short note information with same PO/PR data, then it can be approved normally.

       

      I checked the wfstat output, get below information:

      =================

      27-JUN-14 15:36:03 APPROVE_PO_SUB_PROCESS/APPROVE_PO-1 ERROR #EXCEPTION 

       

      Error Stack


       

      APPROVE_PO #EXCEPTION 1 

      User-Defined Exception 

       

      Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.APPROVE_DOC, POAPPRV, 110179-767932, 163616, RUN)

      27-JUN-14 15:36:03 ROOT/DOC_MGR_ERROR ACTIVE #NULL

      27-JUN-14 15:36:03 DOC_MGR_ERROR/START COMPLETE #NULL

      27-JUN-14 15:36:03 DOC_MGR_ERROR/INITIALISE_ERROR COMPLETE

      27-JUN-14 15:36:03 DOC_MGR_ERROR/IS_DOC_ERROR_RETRY COMPLETE N

      27-JUN-14 15:36:03 DOC_MGR_ERROR/DOCUMENT_MANAGER_FAILED NOTIFIED TA000530 710464 OPEN

       

      Can anyone help to analysis it? Is it a bug or is there length restriction about it? Thanks a lot.

       

      Regards
      Huihui