I am getting the below error when accessing a a document using Autovue from Documentum:
"Error: Cannot display file. The file contains 0 bytes"
Please note, autovue server is up and running and I get the below when accessing: http://WebserverName:7002/VueServlet/servlet/VueServlet
VueServlet for AutoVue 20.2.2 Build: 8633 (2013-08-21)
Servlet tunneling to server (IP=xxx.xxx.xxx.xxx)
Connection state: OK
AutoVue server is up and running.
Build: 8633 (2013-08-21)
Server: farm-server (xxx.xxx.xxx.xxx:xxx) Processors: 2
I hope to hear from someone soon!
That means that you documentum integration is not working properly
you will need to debug the integration you are using and attach logs for the server, integration servlet (VueLink for documentum, which version?)
Please review the KB, there are items associated with it