You posted that a mere three hours after you started this forum thread.
There is no "urgent" here.
This is a peer-to-peer public discussion forum. This is NOT a way to get online access to Oracle's Support staff.
Your issues and questions are no more important than anyone else's.
(They are no LESS important, either.)
You will get a response when someone chooses to give one.
If you think that whatever it might be that you are trying to discuss is "urgent" then log a SR with Technical Support.
Be prepared to show them why it is important.
For example, show them how your business is failing until a solution can be found, or perhaps people are injured until you can solve whatever it might be that has you perplexed.
Thanks for the guidance. I understand this is a forum and it's free service. Urgent for me may or mayn't be urgent for others. It's up to the users to decide to answer me on urgent basis or not, so it was just an appeal not a command.
One request for improvement - politeness while responding.
FYI - I had already raised SR in Support with my priorities explained, not much update there as well. So decided to raise a request here.