5 Replies Latest reply: Aug 21, 2014 10:21 AM by Andy_n RSS

    "Fetching Data..." message appears when scrolling forms or grids in HFM 11.1.2.3 application

    Andy_n

      Hello,

       

      Users have been complaining about scrolling forms or grids being very slow. After some research done, I came across this document :

      HFM "Fetching Data" Messages Appear When Scrolling or Expanding Rows or Columns in a Web Data Entry Form (WDEF) or Data Grid (Doc ID 1631250.1)

       

      I tried updating the "Rows to Fetch" settings in the "Advanced Settings" associated to one of the forms. Actually, it works quite well since the scrolling is no longer slow.

      So I tried to implement it for all the users but however, I cannot find the path mentioned in the above document.

       

      "The ConfigOM.properties file can be found in, or needs to be created at: %EPM_ORACLE_INSTANCE%/config/hfm/configom.properties as a plain text file on each web server."

       

      Actually, I don't see any "hfm" folder under the location.

       

      Can you please tell me where to create the "ConfigOM.properties" file?

       

      Thank you in advance.

       

      Regards,

      Andy