5 Replies Latest reply: Aug 13, 2014 7:55 AM by Arthur_Anderson RSS

    BI Publisher Desktop unable to be used in terminal server?

    Arthur_Anderson

      I have installed BI Publisher desktop on my remote desktop server. When I (the admin who installed the newer version) open the BI Publisher tab in MS Word, the ribbon looks correct and the buttons function correctly.

      However, when other users of the box open MS Word, they see a ribbon that does not look correct, and whose buttons do not function correctly. Why can BI Publisher Desktop not be accessed remotely by multiple users?

       

                                         What the admin / person who installed BIP Desktop sees.

      Capture.PNG

                                                   What other users' BI Publisher tab looks like:

      CaptureBad.png

       

      Any help would be appreciated.

       

      Thanks

       

      Arthur Anderson