0 Replies Latest reply: Aug 6, 2014 5:32 PM by User472460-OC RSS

    error using Ask a Question Functionality

    User472460-OC

      I have configured for sending email kcenter following document 1581154.1, but when saving expert commentary on the popup window displays an error and when responding send another error

       

      create a new question

      Knowledge Center is not set correctly.

      There was an unexpected error. Contact your system administrator for assistance.

       

      to answer the question

      There was an unexpected error. Contact your system administrator for assistance.

      Message: ConvDetail.aspx: Page_Load ()

      Exception: RespondToQuestion

       

      web.config

      <appSettings>

        <add key="SMTPHost" value="mail.server" />

      ......

       

      <system.net>

              <mailSettings>

                  <smtp from="email@domain.com">

                      <network defaultCredentials="false" host="mail.server" password="" port="25" userName="" />

                  </smtp>

              </mailSettings>

          </system.net>

       

      any ideas please?