5 Replies Latest reply: Aug 20, 2014 8:28 AM by Sumeet Darode RSS

    Error when installing UPK developer server 12.1

    Sumeet Darode

      Hello,

       

      I am getting error as "There was an unexpected error running SQL scripts. Setup will now terminate." when installing UPK developer server 12.1. Any ideas why this would come?

       

      thanks and regards,

      SD

        • 1. Re: Error when installing UPK developer server 12.1
          Ania Gutierrez-Oracle

          Hello!

           

          This is a very generic error. Have you check the install.log for more details?

           

          Regards,

          Ania Gutierrez.

          • 2. Re: Error when installing UPK developer server 12.1
            Tom Casillas

            Ania is right.  Not much to go on with that error.  A couple questions which may lead us to the answer:

             

            1:  Is this an upgrade of an older UPK instance, or a brand new installation?

            2:  Does this error appear during the library loading process?  If so, please upload the resulting libraryloader.log file

            3:  Are any of the schemas being entered into the installation wizard (if using oracle DB) locked or expired?

            • 3. Re: Error when installing UPK developer server 12.1
              Sumeet Darode

              This is a complete new installation and not an upgrade. Unfortunately I cleared the install logs and could not get more details. Although I do recall the error comes when the install wizard says creating schema' after 'installing' is done. It is confirmed that the db users are not locked or expired.

              I will be trying the installation again and planning to run the db scripts first and then install the application. Does any one have the information about each parameter (&1,&2,&3,&4,&5) in the db scripts for Oracle?

               

              regards,

              SD

              • 4. Re: Error when installing UPK developer server 12.1
                Sumeet Darode

                I did another round of testing and got the same error again. This time I have collected the install log which is as below-

                 

                ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                Installation Starts

                 

                Microsoft .NET Framework 4.5: already installed

                 

                Windows Installer 3.1: already installed

                 

                Microsoft Visual C++ 2012 Redistributable: already installed

                 

                Microsoft Visual C++ 2012 Redistributable (64-bit): already installed

                 

                Microsoft Visual Studio 2010 Tools for Office Redistributable: already installed

                 

                Windows Process Activation Service: already enabled

                 

                World Wide Web Publishing Service: already enabled

                 

                Call:[ValidateURL]

                Call:[GetWinAcctInfo]

                Call:[CheckFolderPermission]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckSpecificFolderPermission]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckFolderPermission]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckSpecificFolderPermission]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckFolderPermission]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckLocalGroupsForUser]

                Call:[CheckSpecificFolderPermission]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckNestedGroupsForUser]

                Call:[CheckFolderPermission]

                Call:[CheckSpecificFolderPermission]

                Call:[CheckNestedGroupsForUser]

                C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll: enabled successfully

                 

                Installation Aborted

                ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                 

                it says aborted because I only have the option to click on OK and installer exits.

                 

                ---------------------------

                User Productivity Kit

                ---------------------------

                There was an unexpected error running SQL scripts. Setup will now terminate.

                ---------------------------

                OK 

                ---------------------------

                 

                any thoughts?

                 

                many thanks,

                SD

                • 5. Re: Error when installing UPK developer server 12.1
                  Sumeet Darode

                  to add, the error comes when installer says 'creating schema objects'.

                   

                  thanks,

                  SD