If you click on the "W" image, the letter opens up in MS Word. After I finish editing the document, when i try to save it it shows a save us dialog and tries to save it to the local machine instead of saving it directly to PCM. PCM Version is 188.8.131.52. As per the user's guide it should be possible for letters in version 13 and prior should get saved to PCM directly.
Has anyone ever seen this error? How can this be resolved?
When you close (click the X) in Word, the document should just close and write the change back to PCM. If you click the SAVE in Word, I'm pretty sure that will just launch the local "Save" function, which would save to the local drive.
I've used this fine with Office2007 and PCM13.1, but not sure if you get the same behavior in Office2010. Also, as before, it's going to be sensitive to all the ActiveX settings in the browser.