1 Reply Latest reply: Aug 25, 2014 1:46 PM by Rudy Ising RSS

    Letters when edited in MS Word and saved , saves to the local directory instead of saving to the database

    Daniel L Williams

      If you click on the "W" image, the letter opens up in MS Word. After I finish editing the document, when i try to save it it shows a save us dialog and tries to save it to the local machine instead of saving it directly to PCM. PCM Version is 13.1.3.0. As per the user's guide it should be possible for letters in version 13 and prior should get saved to PCM directly.

      Has anyone ever seen this error? How can this be resolved?

       

      LettersError.png