We had a problem similiar to this when we first installed HFM 220.127.116.11 about 1 1/2 years ago (we were previously Hyperion Enterprise, so I can't say what HFM system 9 performance was like).
But, it was taking several minutes to open the HFM application in Workspace. It turned out to be a bug in Weblogic - Oracle developed a patch, which we installed and it solved the problem.
Unfortunately, this was handled by our consultants during the implementation - I'm sorry that I don't have a patch # to give you. However, maybe you could search the database for Weblogic issues and patches - or contact Oracle support.
Thanks for your answers. We are using Citrix to deploy Hyperion workspace. Recently upgraded patch 307.
We are using IE 9, Database is Oracle 11g.
I believe there is no latest patch after 307 for v18.104.22.168. Please correct if my assumption is incorrect.
Thanks Thanos for your answer. Yes SR is opened with Oracle, but they are yet to identify the issue.
We have done all performance tuning as mentioned in the document.
Last year only we upgraded from system 9 to 22.214.171.124 hence there is a constraint we upgrade further soon.
Will there be better performance in v126.96.36.199?
Any other possibilities/suggestion?
I believe that this is a complicated issue to discuss it via a forum. The best approach would be to ask the help of an infrastructure consultancy who can actually spend time on your system and find the bottleneck.
Have you checked the EPM System Infrastructure?
P.S Sorry for the delay but I am on leave…
Thanks Thanos for the update. Actually with help of infrastructure consultancy,we were able to fix most performance slowness issue in terms of navigations wihin application,after we did performance tuning as per document - weblogic,os,http,iis,hfm app and foundation web workspace server.
Now the only open issue is time being taken for opening of application is intermittent. Sometimes it takes upto 50 seconds but then after continous browsing and logins, it is normal,i.e. 10 seconds.
After opening SR ,they have asked to apply patch 188.8.131.52.500 in workspace . Apart from this at this moment they arent able to throw any focus.
We are on 184.108.40.206 (HFM) and 220.127.116.11.500 (Workspace). and use firefox 31. Firefox is very faster when compared with IE. There is no known issues for us (HFM, Financial Reports, Hyperion Performance Scorecard as well).
You just need to install remote xul manager as available addon. After that, i believe that you will be very comfortable to do this change in your environment.