1 2 Previous Next 23 Replies Latest reply on Oct 17, 2014 5:49 PM by Srini Chavali-Oracle Go to original post
      • 15. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
        Srini Chavali-Oracle

        Can you post the contents of the latest install log file ? Troubleshooting the Oracle Database Installation

         

        Are you right-clicking setup.exe and selecting "Run As Administrator" ?

        • 16. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
          user12983154

          Yes I'm running it "as an administrator"

          The only Oracle Inventory I found was in "C:\Program Files (x86)\Oracle\Inventory" so this could be for the 32 bit install which succeeded and not for the 64 bit install which is the one failing

          I deinstalled the client 32 bit version, and tried to install the client 64 bit first, but it also aborts, the window disappears after it says it's checking prerequisites and displays "PATH environment variable"

          the path variable looks fine, it doesn't have the oracle 32 bit directory

          It might be the next prerequisite after "PATH" the one failing but don't know which one is next

          • 17. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
            user12983154

            Hello,

             

            With the Client 32 bit uninstalled already, I try to install the Client 64 bit by itself, and while it's checking the prerequisites. the window closes suddenly and the app ends

            So I look for the logs... under c:\Program Files\Oracle\   there are no files, only the VirtualBox folder. Under C:\Program Files (x86)\    there's no "Oracle" folder...

             

            But I found these 2 files in the temporary folder C:\Users\Richard_Grant\AppData\Local\Temp:

            hs_err_pid3548.log

            sprvmcli_78876164.log

             

            I'm listing the contents below hoping you can help me out. Thanks in advance

             

            Richard

             

            <BEGIN CONTENT hs_err_pid3548.log>

             

            #
            # An unexpected error has been detected by HotSpot Virtual Machine:
            #
            #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007feff492b2a, pid=3548, tid=6312
            #
            # Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04 mixed mode)
            # Problematic frame:
            # C  [SHLWAPI.dll+0x12b2a]
            #

            ---------------  T H R E A D  ---------------

            Current thread (0x0000000008eebd30):  JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6312]

            siginfo: ExceptionCode=0xc0000005, reading address 0x0000000080004005

            Registers:
            EAX=0x0000000080004005, EBX=0x0000000080004005, ECX=0x0000000080014005, EDX=0x0000000000000000
            ESP=0x0000000008a1daa0, EBP=0x0000000080004005, ESI=0x0000000007272800, EDI=0x0000000000000000
            EIP=0x000007feff492b2a, EFLAGS=0x0000000000010287

            Top of Stack: (sp=0x0000000008a1daa0)
            0x0000000008a1daa0:   0000000007272800 000007fefdfa8180
            0x0000000008a1dab0:   0000000000000000 0000000008a1da70
            0x0000000008a1dac0:   0000000000000000 000007fefdb5d594
            0x0000000008a1dad0:   0000000000314aa8 0000000000000000
            0x0000000008a1dae0:   0000000008a1de00 0000000000352920
            0x0000000008a1daf0:   0000e7eb00000001 0000000007272810
            0x0000000008a1db00:   0000000000000000 0000000000000000
            0x0000000008a1db10:   0000000000000002 0043004400430041
            0x0000000008a1db20:   0000000000021401 46000000000000c0
            0x0000000008a1db30:   0000000008a1db20 463356c141e90f3e
            0x0000000008a1db40:   70dd8bac8b6ec381 000007fefee66cd0
            0x0000000008a1db50:   0000000000000008 0000000000000001
            0x0000000008a1db60:   0000000000000000 0000000008a1daa8
            0x0000000008a1db70:   0000000000000000 00000000777634d8
            0x0000000008a1db80:   00000000002d0000 006f006400000002
            0x0000000008a1db90:   0000000000000238 0000000000000240

            Instructions: (pc=0x000007feff492b2a)
            0x000007feff492b1a:   00 00 01 00 4d 8b c1 48 3b c1 0f 83 dc ea 00 00
            0x000007feff492b2a:   66 44 39 08 74 1f 0f b7 10 83 fa 20 74 36 83 fa


            Stack: [0x0000000008920000,0x0000000008a20000),  sp=0x0000000008a1daa0,  free space=1014k
            Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
            C  [SHLWAPI.dll+0x12b2a]

            [error occurred during error reporting, step 120, id 0xc0000005]

            Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
            j  sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
            j  sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
            j  sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
            j  sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
            j  sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
            j  sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
            j  oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.addItem(Ljava/io/File;)V+24
            j  oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.access$2600(Loracle/bali/ewt/olaf2/OracleFileChooserUI$DirectoryComboBoxModel;Ljava/io/File;)V+2
            j  oracle.bali.ewt.olaf2.OracleFileChooserUI.doDirectoryChanged(Ljava/beans/PropertyChangeEvent;)V+53
            j  oracle.bali.ewt.olaf2.OracleFileChooserUI.access$2900(Loracle/bali/ewt/olaf2/OracleFileChooserUI;Ljava/beans/PropertyChangeEvent;)V+2
            j  oracle.bali.ewt.olaf2.OracleFileChooserUI$13.propertyChange(Ljava/beans/PropertyChangeEvent;)V+59
            j  java.beans.PropertyChangeSupport.firePropertyChange(Ljava/beans/PropertyChangeEvent;)V+73
            j  java.beans.PropertyChangeSupport.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+32
            j  java.awt.Component.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+33
            j  javax.swing.JFileChooser.setCurrentDirectory(Ljava/io/File;)V+94
            j  javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+138
            j  javax.swing.JFileChooser.<init>()V+9
            j  oracle.install.commons.swing.XmlBeanStoreFileChooser.<init>()V+1
            j  oracle.install.commons.base.summary.SummaryPane.buildUI()V+25
            j  oracle.install.commons.base.summary.SummaryPane.<init>()V+35
            j  oracle.install.commons.base.interview.common.view.SummaryGUI.<init>()V+9
            v  ~StubRoutines::call_stub
            j  sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
            j  sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
            j  sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
            j  java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
            j  java.lang.Class.newInstance0()Ljava/lang/Object;+118
            j  java.lang.Class.newInstance()Ljava/lang/Object;+15
            j  oracle.install.commons.flow.ViewManager.getView(Ljava/lang/String;)Loracle/install/commons/flow/View;+72
            j  oracle.install.commons.flow.State.getView()Loracle/install/commons/flow/View;+19
            j  oracle.install.commons.flow.AbstractFlowExecutor.loadView(Loracle/install/commons/util/Graph;)V+20
            j  oracle.install.commons.flow.AbstractGraphicalFlowExecutor.access$001(Loracle/install/commons/flow/AbstractGraphicalFlowExecutor;Loracle/install/commons/util/Graph;)V+2
            j  oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Void;+8
            j  oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Object;+1
            j  java.util.concurrent.FutureTask$Sync.innerRun()V+22
            j  java.util.concurrent.FutureTask.run()V+4
            j  java.awt.event.InvocationEvent.dispatch()V+47
            j  java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
            j  java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
            j  java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
            j  java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
            j  java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
            j  java.awt.EventDispatchThread.run()V+9
            v  ~StubRoutines::call_stub

            ---------------  P R O C E S S  ---------------

            Java Threads: ( => current thread )
              0x0000000008eec7f0 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=1064]
              0x0000000008eebfe0 JavaThread "pool-1-thread-1" [_thread_blocked, id=2912]
              0x0000000008eec540 JavaThread "DestroyJavaVM" [_thread_blocked, id=6892]
              0x0000000008eec290 JavaThread "TimerQueue" daemon [_thread_blocked, id=6792]
            =>0x0000000008eebd30 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6312]
              0x0000000008eeba80 JavaThread "AWT-Shutdown" [_thread_blocked, id=6956]
              0x0000000008eeb7d0 JavaThread "Worker 3" daemon [_thread_blocked, id=2188]
              0x0000000008eeb520 JavaThread "Worker 2" daemon [_thread_blocked, id=4232]
              0x0000000008eeb270 JavaThread "Worker 1" daemon [_thread_blocked, id=3088]
              0x0000000008eeafc0 JavaThread "Worker 0" daemon [_thread_blocked, id=6740]
              0x00000000063fa7c0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4840]
              0x00000000064fedf0 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1840]
              0x0000000005673230 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=6268]
              0x0000000005672770 JavaThread "CompilerThread1" daemon [_thread_blocked, id=6624]
              0x00000000056723e0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7140]
              0x0000000005670120 JavaThread "AdapterThread" daemon [_thread_blocked, id=3768]
              0x000000000566fe70 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=548]
              0x000000000565b8f0 JavaThread "Finalizer" daemon [_thread_blocked, id=7152]
              0x000000000565a630 JavaThread "Reference Handler" daemon [_thread_blocked, id=7148]

            Other Threads:
              0x0000000005657400 VMThread [id=6188]
              0x0000000000271040 WatcherThread [id=6156]

            VM state:not at safepoint (normal execution)

            VM Mutex/Monitor currently owned by a thread: None

            Heap
            PSYoungGen      total 62912K, used 17040K [0x000000001d410000, 0x0000000021410000, 0x0000000021410000)
              eden space 60288K, 28% used [0x000000001d410000,0x000000001e4b43f8,0x0000000020ef0000)
              from space 2624K, 0% used [0x0000000020ef0000,0x0000000020ef0000,0x0000000021180000)
              to   space 2624K, 0% used [0x0000000021180000,0x0000000021180000,0x0000000021410000)
            PSOldGen        total 12928K, used 8191K [0x0000000015410000, 0x00000000160b0000, 0x000000001d410000)
              object space 12928K, 63% used [0x0000000015410000,0x0000000015c0ffa0,0x00000000160b0000)
            PSPermGen       total 57472K, used 36931K [0x0000000010010000, 0x0000000013830000, 0x0000000015410000)
              object space 57472K, 64% used [0x0000000010010000,0x0000000012420f88,0x0000000013830000)

            Dynamic libraries:
            0x0000000000400000 - 0x0000000000412000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\javaw.exe
            0x0000000077710000 - 0x00000000778b9000  C:\Windows\SYSTEM32\ntdll.dll
            0x00000000775f0000 - 0x000000007770f000  C:\Windows\system32\kernel32.dll
            0x000007fefd690000 - 0x000007fefd6fc000  C:\Windows\system32\KERNELBASE.dll
            0x000007feff500000 - 0x000007feff5db000  C:\Windows\system32\ADVAPI32.dll
            0x000007feff5f0000 - 0x000007feff68f000  C:\Windows\system32\msvcrt.dll
            0x000007fefeca0000 - 0x000007fefecbf000  C:\Windows\SYSTEM32\sechost.dll
            0x000007feff820000 - 0x000007feff94d000  C:\Windows\system32\RPCRT4.dll
            0x00000000774f0000 - 0x00000000775ea000  C:\Windows\system32\USER32.dll
            0x000007feff100000 - 0x000007feff167000  C:\Windows\system32\GDI32.dll
            0x000007feff470000 - 0x000007feff47e000  C:\Windows\system32\LPK.dll
            0x000007feff950000 - 0x000007feffa19000  C:\Windows\system32\USP10.dll
            0x000007feff440000 - 0x000007feff46e000  C:\Windows\system32\IMM32.DLL
            0x000007feff710000 - 0x000007feff819000  C:\Windows\system32\MSCTF.dll
            0x0000000008000000 - 0x0000000008561000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\server\jvm.dll
            0x000007fefabe0000 - 0x000007fefac1b000  C:\Windows\system32\WINMM.dll
            0x0000000010000000 - 0x000000001000b000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\hpi.dll
            0x00000000778d0000 - 0x00000000778d7000  C:\Windows\system32\PSAPI.DLL
            0x0000000000430000 - 0x0000000000441000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\verify.dll
            0x0000000000450000 - 0x000000000047c000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\java.dll
            0x0000000000480000 - 0x0000000000496000  C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\zip.dll
            0x0000000006c90000 - 0x0000000006eab000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\awt.dll
            0x000007fef50f0000 - 0x000007fef5161000  C:\Windows\system32\WINSPOOL.DRV
            0x000007fefece0000 - 0x000007fefeee3000  C:\Windows\system32\ole32.dll
            0x000007fefbad0000 - 0x000007fefbb26000  C:\Windows\system32\uxtheme.dll
            0x000007fefc1f0000 - 0x000007fefc208000  C:\Windows\system32\dwmapi.dll
            0x000007fefd3f0000 - 0x000007fefd3ff000  C:\Windows\system32\CRYPTBASE.dll
            0x0000000006eb0000 - 0x0000000006f2a000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\fontmanager.dll
            0x000007fefdb40000 - 0x000007fefe8c8000  C:\Windows\system32\shell32.dll
            0x000007feff480000 - 0x000007feff4f1000  C:\Windows\system32\SHLWAPI.dll
            0x0000000007100000 - 0x000000000711b000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\net.dll
            0x000007feff3f0000 - 0x000007feff43d000  C:\Windows\system32\WS2_32.dll
            0x000007feff5e0000 - 0x000007feff5e8000  C:\Windows\system32\NSI.dll
            0x000007fefccf0000 - 0x000007fefcd45000  C:\Windows\system32\mswsock.dll
            0x000007fefcce0000 - 0x000007fefcce7000  C:\Windows\System32\wship6.dll
            0x0000000006f40000 - 0x0000000006f4c000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\nio.dll
            0x0000000180000000 - 0x000000018003d000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64\oraInstaller.dll
            0x000007fefc600000 - 0x000007fefc60c000  C:\Windows\system32\VERSION.dll
            0x0000000078000000 - 0x0000000078060000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64\msvcrt.dll
            0x000007fefa950000 - 0x000007fefa965000  C:\Windows\system32\NLAapi.dll
            0x000007fef87c0000 - 0x000007fef87d5000  C:\Windows\system32\napinsp.dll
            0x000007fef87e0000 - 0x000007fef87f9000  C:\Windows\system32\pnrpnsp.dll
            0x000007fefcb70000 - 0x000007fefcbcb000  C:\Windows\system32\DNSAPI.dll
            0x000007fef87a0000 - 0x000007fef87ab000  C:\Windows\System32\winrnr.dll
            0x000007fef5610000 - 0x000007fef5620000  C:\Windows\system32\wshbth.dll
            0x000007fefc700000 - 0x000007fefc707000  C:\Windows\System32\wshtcpip.dll
            0x000007fefa8b0000 - 0x000007fefa8d7000  C:\Windows\system32\IPHLPAPI.DLL
            0x000007fefa8a0000 - 0x000007fefa8ab000  C:\Windows\system32\WINNSI.DLL
            0x000007fef87b0000 - 0x000007fef87b8000  C:\Windows\system32\rasadhlp.dll
            0x000007fefa450000 - 0x000007fefa4a3000  C:\Windows\System32\fwpuclnt.dll
            0x000007fefa370000 - 0x000007fefa381000  C:\Windows\system32\dhcpcsvc6.DLL
            0x000007fefa550000 - 0x000007fefa568000  C:\Windows\system32\dhcpcsvc.DLL
            0x0000000007120000 - 0x0000000007127000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64\orauts.dll
            0x0000000007150000 - 0x000000000715d000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64\orawsec11.dll
            0x00000000741b0000 - 0x0000000074279000  C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
            0x000000000ab00000 - 0x000000000aba4000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64\orasrvm11.dll
            0x000007fefb420000 - 0x000007fefb436000  C:\Windows\system32\NETAPI32.dll
            0x000007fefc980000 - 0x000007fefc98c000  C:\Windows\system32\netutils.dll
            0x000007fefd0b0000 - 0x000007fefd0d3000  C:\Windows\system32\srvcli.dll
            0x000007fefb400000 - 0x000007fefb415000  C:\Windows\system32\wkscli.dll
            0x000007fefebc0000 - 0x000007fefec97000  C:\Windows\system32\OLEAUT32.DLL
            0x0000000007180000 - 0x00000000071ad000  C:\Users\RICHARD_GRANT\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk\jre\bin\dcpr.dll
            0x000007fef9830000 - 0x000007fef98d0000  C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\comctl32.dll
            0x000007fefbb30000 - 0x000007fefbd24000  C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
            0x000007feff210000 - 0x000007feff3e7000  C:\Windows\system32\SETUPAPI.dll
            0x000007fefd700000 - 0x000007fefd736000  C:\Windows\system32\CFGMGR32.dll
            0x000007fefd590000 - 0x000007fefd5aa000  C:\Windows\system32\DEVOBJ.dll
            0x000007feff060000 - 0x000007feff0f9000  C:\Windows\system32\CLBCatQ.DLL
            0x000007fefc020000 - 0x000007fefc14c000  C:\Windows\system32\propsys.dll
            0x000007fefc610000 - 0x000007fefc63d000  C:\Windows\system32\ntmarta.dll
            0x000007fefeb60000 - 0x000007fefebb2000  C:\Windows\system32\WLDAP32.dll
            0x000007fefd350000 - 0x000007fefd3a7000  C:\Windows\system32\apphelp.dll
            0x000007feee0d0000 - 0x000007feee26c000  C:\Windows\system32\NetworkExplorer.dll
            0x000007fefa930000 - 0x000007fefa93b000  C:\Windows\system32\slc.dll
            0x000007fef30d0000 - 0x000007fef30e8000  C:\Windows\system32\MPR.dll
            0x000007fef4960000 - 0x000007fef496a000  C:\Windows\System32\drprov.dll
            0x000007fefd3b0000 - 0x000007fefd3ed000  C:\Windows\System32\WINSTA.dll
            0x000007fef3230000 - 0x000007fef3252000  C:\Windows\System32\ntlanman.dll
            0x000007fef31d0000 - 0x000007fef31ed000  C:\Windows\System32\davclnt.dll
            0x000007fef4950000 - 0x000007fef495a000  C:\Windows\System32\DAVHLPR.dll
            0x000007fef2df0000 - 0x000007fef2dff000  C:\Windows\system32\cscapi.dll
            0x000007fef2f10000 - 0x000007fef2f1c000  C:\Windows\system32\LINKINFO.dll
            0x000007fef1ca0000 - 0x000007fef1cd4000  C:\Windows\System32\shdocvw.dll
            0x000007fefd560000 - 0x000007fefd56f000  C:\Windows\system32\profapi.dll

            VM Arguments:
            jvm_args: -Doracle.installer.library_loc=C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\FTP\Software\Oracle\OracleClient_win64_11gR2_client\client\install -Doracle.installer.jre_loc=C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM\jdk/jre -Doracle.installer.exec_location=C:\FTP\Software\Oracle\OracleClient_win64_11gR2_client\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
            java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\RICHAR~1\AppData\Local\Temp\OraInstall2014-10-14_11-41-51AM -sourceLoc C:\FTP\Software\Oracle\OracleClient_win64_11gR2_client\client\install\../stage/products.xml -sourceType network -timestamp 2014-10-14_11-41-51AM -local
            Launcher Type: SUN_STANDARD

            Environment Variables:
            PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\Enterprise Vault\EVClient\
            USERNAME=RICHARD_GRANT
            OS=Windows_NT
            PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel

             

            ---------------  S Y S T E M  ---------------

            OS: Windows NT 6.1 Build 7601 Service Pack 1

            CPU:total 4 em64t ht

            Memory: 4k page, physical 8102464k(6090552k free), swap 16203064k(14036432k free)

            vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04) for windows-amd64, built on Nov 10 2008 01:04:27 by "java_re" with unknown MS VC++:1400

             

            <END CONTENT hs_err_pid3548.log>

             

            <BEGIN CONTENT sprvmcli_78876164.log>

             

            10/14/14 11:42:00 Trying to open a named pipe
            10/14/14 11:42:00 About to open pipe
            10/14/14 11:42:00 calling create file
            10/14/14 11:42:00 None-pipe-busy error 2
            10/14/14 11:42:00 sprvcli: retval = 7

            10/14/14 11:42:04 Trying to open a named pipe
            10/14/14 11:42:04 About to open pipe
            10/14/14 11:42:04 calling create file
            10/14/14 11:42:04 Created handle to Pipe 0

            10/14/14 11:42:04 Pipe has connected, set the handle state
            10/14/14 11:42:04 Fill up the request message
            10/14/14 11:42:04 Finish filling up the request message
            10/14/14 11:42:04 Sending a message to the pipe server. Total bytes to write=18528
            10/14/14 11:42:04 After call to WriteFile. totalWritten=18528, cbWritten=18528
            10/14/14 11:42:04 Reading from the pipe
            10/14/14 11:42:04 version:
            3

            10/14/14 11:42:04 output:

            10/14/14 11:42:04
            Error:

            10/14/14 11:42:04 sprvcli: retval = 0

            10/14/14 11:42:04 Trying to open a named pipe
            10/14/14 11:42:04 About to open pipe
            10/14/14 11:42:04 calling create file
            10/14/14 11:42:04 Created handle to Pipe 0

            10/14/14 11:42:04 Pipe has connected, set the handle state
            10/14/14 11:42:04 Fill up the request message
            10/14/14 11:42:04 Finish filling up the request message
            10/14/14 11:42:04 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:42:04 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_cmd = C:\Users\RICHAR~1\AppData\Local\Temp\CVU_11.2.0.1.0_RICHARD_GRANT\exectask.exe
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_num_args = 2
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_arg = -getspaceavail
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_arg[0] = -getspaceavail
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_arg[1] = C:\Users\RICHAR~1\AppData\Local\Temp\
            10/14/14 11:42:04 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:42:04 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:42:04 Reading from the pipe
            10/14/14 11:42:05 version:
            3

            10/14/14 11:42:05 output:
            <CV_VAL>408666292224</CV_VAL><CV_VRES>0</CV_VRES><CV_LOG>Exectask:getspaceavail success</CV_LOG><CV_ERES>0</CV_ERES>


            10/14/14 11:42:05
            Error:

            10/14/14 11:42:05 sprvcli: retval = 0

            10/14/14 11:45:00 Trying to open a named pipe
            10/14/14 11:45:00 About to open pipe
            10/14/14 11:45:00 calling create file
            10/14/14 11:45:01 Created handle to Pipe 0

            10/14/14 11:45:01 Pipe has connected, set the handle state
            10/14/14 11:45:01 Fill up the request message
            10/14/14 11:45:01 Finish filling up the request message
            10/14/14 11:45:01 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:01 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_cmd = C:\Windows\system32\acfsutil.exe
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_num_args = 1
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_arg = version
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_arg[0] = version
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:01 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:01 Reading from the pipe
            10/14/14 11:45:01 version:
            3

            10/14/14 11:45:01 output:

            10/14/14 11:45:01
            Error:

            10/14/14 11:45:01 sprvcli: retval = 0

            10/14/14 11:45:01 Trying to open a named pipe
            10/14/14 11:45:01 About to open pipe
            10/14/14 11:45:01 calling create file
            10/14/14 11:45:01 Created handle to Pipe 0

            10/14/14 11:45:01 Pipe has connected, set the handle state
            10/14/14 11:45:01 Fill up the request message
            10/14/14 11:45:01 Finish filling up the request message
            10/14/14 11:45:01 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:01 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_cmd = C:\Users\RICHAR~1\AppData\Local\Temp\CVU_11.2.0.1.0_RICHARD_GRANT\exectask.exe
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_num_args = 2
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_arg = -getspaceavail
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_arg[0] = -getspaceavail
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_arg[1] = C:\Users\RICHAR~1\AppData\Local\Temp
            10/14/14 11:45:01 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:01 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:01 Reading from the pipe
            10/14/14 11:45:02 version:
            3

            10/14/14 11:45:02 output:
            <CV_VAL>408666259456</CV_VAL><CV_VRES>0</CV_VRES><CV_LOG>Exectask:getspaceavail success</CV_LOG><CV_ERES>0</CV_ERES>


            10/14/14 11:45:02
            Error:

            10/14/14 11:45:02 sprvcli: retval = 0

            10/14/14 11:45:02 Trying to open a named pipe
            10/14/14 11:45:02 About to open pipe
            10/14/14 11:45:02 calling create file
            10/14/14 11:45:02 Created handle to Pipe 0

            10/14/14 11:45:02 Pipe has connected, set the handle state
            10/14/14 11:45:02 Fill up the request message
            10/14/14 11:45:02 Finish filling up the request message
            10/14/14 11:45:02 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:02 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:02 pRequest->sprvm_rexec_req_msg_cmd = C:\Users\RICHAR~1\AppData\Local\Temp\CVU_11.2.0.1.0_RICHARD_GRANT\exectask.exe
            10/14/14 11:45:02 pRequest->sprvm_rexec_req_msg_num_args = 1
            10/14/14 11:45:02 pRequest->sprvm_rexec_req_msg_arg = -getver
            10/14/14 11:45:02 pRequest->sprvm_rexec_req_msg_arg[0] = -getver
            10/14/14 11:45:02 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:02 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:02 Reading from the pipe
            10/14/14 11:45:03 version:
            3

            10/14/14 11:45:03 output:
            <CV_VRES>0</CV_VRES><CV_VAL>11.2.0.1.0.03_25_10</CV_VAL><CV_ERES>0</CV_ERES>


            10/14/14 11:45:03
            Error:

            10/14/14 11:45:03 sprvcli: retval = 0

            10/14/14 11:45:03 Trying to open a named pipe
            10/14/14 11:45:03 About to open pipe
            10/14/14 11:45:03 calling create file
            10/14/14 11:45:03 Created handle to Pipe 0

            10/14/14 11:45:03 Pipe has connected, set the handle state
            10/14/14 11:45:03 Fill up the request message
            10/14/14 11:45:03 Finish filling up the request message
            10/14/14 11:45:03 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:03 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:03 pRequest->sprvm_rexec_req_msg_cmd = C:\Users\RICHAR~1\AppData\Local\Temp\CVU_11.2.0.1.0_RICHARD_GRANT\exectask.exe
            10/14/14 11:45:03 pRequest->sprvm_rexec_req_msg_num_args = 1
            10/14/14 11:45:03 pRequest->sprvm_rexec_req_msg_arg = -getmemory
            10/14/14 11:45:03 pRequest->sprvm_rexec_req_msg_arg[0] = -getmemory
            10/14/14 11:45:03 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:03 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:03 Reading from the pipe
            10/14/14 11:45:04 version:
            3

            10/14/14 11:45:04 output:
            <CV_VAL>8296923136</CV_VAL><CV_VRES>0</CV_VRES><CV_LOG>Exectask: Memory size retrieval was successful</CV_LOG><CV_ERES>0</CV_ERES>


            10/14/14 11:45:04
            Error:

            10/14/14 11:45:04 sprvcli: retval = 0

            10/14/14 11:45:04 Trying to open a named pipe
            10/14/14 11:45:04 About to open pipe
            10/14/14 11:45:04 calling create file
            10/14/14 11:45:04 Created handle to Pipe 0

            10/14/14 11:45:04 Pipe has connected, set the handle state
            10/14/14 11:45:04 Fill up the request message
            10/14/14 11:45:04 Finish filling up the request message
            10/14/14 11:45:04 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:04 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:04 pRequest->sprvm_rexec_req_msg_cmd = C:\Users\RICHAR~1\AppData\Local\Temp\CVU_11.2.0.1.0_RICHARD_GRANT\exectask.exe
            10/14/14 11:45:04 pRequest->sprvm_rexec_req_msg_num_args = 1
            10/14/14 11:45:04 pRequest->sprvm_rexec_req_msg_arg = -getarchitecture
            10/14/14 11:45:04 pRequest->sprvm_rexec_req_msg_arg[0] = -getarchitecture
            10/14/14 11:45:04 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:04 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:04 Reading from the pipe
            10/14/14 11:45:05 version:
            3

            10/14/14 11:45:05 output:
            <CV_VRES>0</CV_VRES><CV_VAL>64-bit</CV_VAL><CV_LOG>Exectask: Architecture retrieval was successful</CV_LOG><CV_ERES>0</CV_ERES>


            10/14/14 11:45:05
            Error:

            10/14/14 11:45:05 sprvcli: retval = 0

            10/14/14 11:45:07 Trying to open a named pipe
            10/14/14 11:45:07 About to open pipe
            10/14/14 11:45:07 calling create file
            10/14/14 11:45:07 None-pipe-busy error 2
            10/14/14 11:45:07 sprvcli: retval = 7

            10/14/14 11:45:09 Trying to open a named pipe
            10/14/14 11:45:09 About to open pipe
            10/14/14 11:45:09 calling create file
            10/14/14 11:45:09 Created handle to Pipe 0

            10/14/14 11:45:09 Pipe has connected, set the handle state
            10/14/14 11:45:09 Fill up the request message
            10/14/14 11:45:09 Finish filling up the request message
            10/14/14 11:45:09 Sending a message to the pipe server. Total bytes to write=26724
            10/14/14 11:45:09 pRequest->sprvm_rexec_info.sprvm_info_versio = 3
            10/14/14 11:45:09 pRequest->sprvm_rexec_req_msg_cmd = srvmGetEnvVar
            10/14/14 11:45:09 pRequest->sprvm_rexec_req_msg_num_args = 1
            10/14/14 11:45:09 pRequest->sprvm_rexec_req_msg_arg = PATH
            10/14/14 11:45:09 pRequest->sprvm_rexec_req_msg_arg[0] = PATH
            10/14/14 11:45:09 pRequest->sprvm_rexec_req_msg_num_envs = 0
            10/14/14 11:45:09 After call to WriteFile. totalWritten=26724, cbWritten=26724
            10/14/14 11:45:09 Reading from the pipe
            10/14/14 11:45:09 version:
            3

            10/14/14 11:45:09 output:
            C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\3.0\bin\x64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\Enterprise Vault\EVClient\;

            10/14/14 11:45:09
            Error:

            10/14/14 11:45:09 sprvcli: retval = 0

             

            <END CONTENT sprvmcli_78876164.log>

            • 19. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
              user12983154

              Hello Srini,

               

              the link you posted talks about exactly the same problem I'm experiencing installing Oracle Client 11g R2 64bit on Win 7 Enterprise

              that person solved it by moving all shortcuts he had on the desktop to a folder (temporally after Oracle Client installed)

              and someone replied to that like it was impossible for the install to have that glitch....

              but it does!!!

              b/c I moved all the shortcuts I had on my desktop to a folder, and after that, the install worked!  ... And I've been trying different things for 2 weeks with no success

              Pls ask the development team to look into why the presence of shortcuts interfere with the install's prerequisites check

               

              Believe it or not!

               

              Thank you for your help and to everyone else

               

              Richard

              • 20. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
                Srini Chavali-Oracle

                That's indeed curious :-) thanks for the confirmation - I will notify the database client folks.

                • 21. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
                  Srini Chavali-Oracle

                  It appears that you are using the 11.2.0.1 version of the client available on OTN. This issue has been fixed with the latest 11.2.0.4 client version available on MOS

                  • 23. Re: Client v 11 Setup.exe abruptly ends after text-mode window displays
                    Srini Chavali-Oracle

                    MOS = My Oracle Support at https://support.oracle.com - access to this site requires a paid support contract with Oracle

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