4 Replies Latest reply on Nov 17, 2014 10:11 AM by KKT

    DRM: DRM batch client error Error: Error during initialization: DRM-61028:

    SSN01

      Some times we are getting the below error  while running the DRM batch script with Batch client.  If we re run the script,its working. Any idea/ pointers would be appreciated .

       

      DRM_ESS_PLN_ALL_DIM.bat - Step 1:  DRM Export: STG_DRM_ESS_PLN_ALL_DIM

      10/26/2014 12:03:45 PM - *** Oracle DRM Batch Client starting ***

      10/26/2014 12:03:45 PM -  => Error: Error during initialization: DRM-61028: The following unexpected error occurred communicating with URL 'net.tcp://<Server>:5281/Oracle/Drm/Engine/SessionMgrInternal': -1

      10/26/2014 12:03:45 PM - *** Oracle DRM Batch Client stopping ***

       

       

      Thanks,

        • 1. Re: DRM: DRM batch client error Error: Error during initialization: DRM-61028:
          SSN01

          We have configured &  using the port number as 5211 but not sure how its trying to connect  5281 port sometime.

          • 2. Re: DRM: DRM batch client error Error: Error during initialization: DRM-61028:
            KKT

            DRM-61028: This error generally comes when New users may have been added to user directories that are added to Foundation Services or new user directories may have been added to Foundation Services. I will suggest you to ensure that user exist (Batch user ) in external user directories and then

            1. The Foundation Services managed server in Weblogic has been restarted to ensure that any new external directories have been picked up and
            2. The DRM application server components have been restarted.

             

            I hope that should help.let us know if need more info.

             

            Thanks,
            ~KKT~

            1 person found this helpful
            • 3. Re: DRM: DRM batch client error Error: Error during initialization: DRM-61028:
              SSN01

              Hi KKT,

               

              We restarted the services DRM, HSS, IIS  but it didn't help.

              We are getting this issue randomly , sometimes re-execution works.

              We have two DRM application. Sometime we are getting this error

              Error: Error during initialization: DRM-61028: The following unexpected error occurred communicating with URL 'net.tcp://<Server>:5281/Oracle/Drm/Engine/SessionMgrInternal': Java heap space

               

               

               

               

               

               

               

               

               

              Thanks,

              • 4. Re: DRM: DRM batch client error Error: Error during initialization: DRM-61028:
                KKT

                Please excuse for delay as i just saw my emails and was doing followups-

                 

                such error comes when Foundation Services was unable to authenticate the user. The Foundation Services error EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials is thrown when a user cannot be authenticated by Foundation Services.

                 

                in this case may be New users may have been added to user directories that are added to Foundation Services or new user directories may have been added to Foundation Services.

                 

                to fix-

                 

                If the user definitely exists in the external user directory then ensure that:

                1. The Foundation Services managed server in Weblogic has been restarted to ensure that any new external directories have been picked up and

                2. The DRM application server components have been restarted.

                 

                In most cases this will ensure that authentication with Foundation Services will succeed.

                 

                Thanks, ~KKT~