User creates and approves a standard purchase order, at approval form (POXPOEPO) user checks Fax and Email transmission method, reserves, submits for approval. Fax and email fail. Check the workflow and find the fax and email flags set to N.
I confirmed that when the user clicks submit and the document is forwarded through the hierarchy for approval, the fax and email flags are at Y. When the document is at the final approval the flags are flipped. We use an approval hierarchy, standard PO Approval workflow, and encumbrance accounting. Documents are reserved by the originator at the first approval, subsequent approvers use notifications to complete the approval. I have tested using the seeded responsibilities and custom with the same results. I've followed the document through the workflow process and have confirmed that the flags are set correctly during the workflow and that it is at the final approval that flips the flags.
The problem started after appling patches 16880686.B, 15983778.B and 18046156.B to Purhasing. I have an SR open with Oracle Support.
Has anyone ever had this issue? Does anyone have any suggestions for trouble shooting and/or resolving?