While matching invoice for these special charges (Freight, Misc ), there is a check box in Match screen to identify them as Freight/Misc , If this is checked for Freight/ Additional charges lines, PO and lines go to closed status.
I tried your test case here and below are my inferences.
a) At the time of PO Creation, the packaging item selected will be close for receiving.
b) The Item will be available for matching only if the Invoice Line type is Item, and the controls are defined as 3 Way Match Level with PO match option.
c) Before attempting to match this line, the match level at invoice must be changed to PO.
d) This line will not be created as a freight or packaging line, but it will be an item line type.
These inferences point to the fact that the mapping is not correct. By the book, freight or any other misc charges are finalized only when the item is received and not at PO creation.
Which means that the PO should have the only the item which is being procured and not the charges as separate line items.
At the time of creation of the Invoice, while matching you have an option to check the Freight/ Miscellaneous check box, which gives you a popup to enter the value of the Freight and associated cost type.
By adding this, system adds a new invoice line with the type freight/ misc and puts the additional amount incurred as charges there which is the correct behavior.
Please discuss with the customer and update us based on above facts.
The attributes for the item are Non-inventory, Non-Stockable, Receipt Required = No & Inspection Required = No.
I think you should set Receipt Close Tolerance (%) = 100, Match approval level = 2 Way & Invoice Match Option = PO at Shipment level.
Even with these attributes set, while matching the invoice, you would not be able to select the Invoice line type as Freight. Please advise, how can a line in PO entry be captured in Invoice while matching as a Freight, it would be matched as a item invoice line type only.Sanjay Desai EBS