4 Replies Latest reply on Jan 28, 2015 3:29 AM by Francisco Amores

    Error Message on FDM Export / Load

    SDuplaga

      When testing a data load to a new HFM application that is successfully registered, we are receiving an error message.  We can browse for target values, import, validate, and create the basic export file.  We are also successfully loading data to the new application, but only with an error message.  After clicking on 'Cancel' to close the load dialog, the Export fish is orange as well.

       

      What seems the strangest is that the Export process is not creating the a, b, or c.dat files...

       

      Can anyone provide some suggestions for troubleshooting?  For informational purposes, we are using FDM 11.1.2.1, the log file is below, and we have already filed an SR with Oracle.

       

      Thanks in advance!

       

      ** Begin FDM Runtime Error Log Entry [2015-01-16 13:48:23] **

      -------------------------------------------------------------

      ERROR:

      Code............................................. 438

      Description...................................... Object doesn't support this property or method

      Procedure........................................ clsBlockProcessor.ActLoad

      Component........................................ upsWBlockProcessorDM

      Version.......................................... 1112

      Thread........................................... 5840

       

      IDENTIFICATION:

      User............................................. [USERNAME]

      Computer Name.................................... [COMPUTER NAME]

      App Name......................................... [APP NAME]

      Client App....................................... WebClient

       

      CONNECTION:

      Provider......................................... ORAOLEDB.ORACLE

      Data Server......................................

      Database Name.................................... [DB NAME]

      Trusted Connect.................................. False

      Connect Status.. Connection Open

       

      GLOBALS:

      Location......................................... [LOCATION NAME]

      Location ID...................................... 763

      Location Seg..................................... 14

      Category......................................... TEST

      Category ID...................................... 18

      Period........................................... Dec - 2014

      Period ID........................................ 12/31/2014

      POV Local........................................ False

      Language......................................... 1033

      User Level....................................... 1

      All Partitions................................... True

      Is Auditor....................................... False